GMP Life Sciences Implementation Specialist — 60% Travel

TGR Solutions; Los Angeles (CA); On-site; USD 85,000 - 130,000; Full time

Job summary

TGR Solutions, Inc. designs and builds autonomous UV-C disinfection robots for GMP environments.

The Implementation Specialist, Life Sciences, leads on-site deployment, collaborates with QA, Validation, Microbiology, Facilities, EHS, and Operations teams, and partners with Customer Success, Technical Support, and Sales. You will own each life sciences account from purchase order through its first 90 days, ensuring documented, risk-assessed integration with site processes and change control.

Qualifications

• Bachelor's degree in engineering, microbiology or biotechnology, or equivalent work experience.
• 2 to 4 years of field-based, customer-facing technical work, ideally in pharma, biotech, or medical device manufacturing.
• Working knowledge of GMP regulations and change control processes.
• Experience with IQ/OQ/PQ and change control, whether you wrote, executed, or supported the protocols.
• Hands-on experience deploying or servicing complex machinery on site; ability to troubleshoot hardware and software.

Responsibilities

• Plan deployment around the customer;s contamination control strategy and change control process.
• Assess site readiness before delivery, including classified areas, airlocks, and routing.
• Supply the technical package for the customer;s change control and risk assessment.
• Support the customer QA team on site through IQ/OQ/PQ protocols.
• Be the subject matter expert on the robot and its disinfection protocols; advise QA/Microbiology on measurements.
• Train and certify operators in UV-C safety and help write SOPs and training records.
• Review fleet data with customers and identify expansion opportunities.
• Notify customers of firmware updates and support change assessments.
• Hand accounts to Customer Success at day 90 with open items and baselines.

Skills

Field support

Customer-facing

Technical writing

GMP knowledge

Troubleshooting

Network basics

Education

Bachelor7s degree in engineering or life sciences

Tools

IQ/OQ/PQ

Network troubleshooting

Job description

TGR Solutions, Inc. designs and builds autonomous UV-C disinfection robots for GMP environments.

The Implementation Specialist, Life Sciences, leads on-site deployment, collaborates with QA, Validation, Microbiology, Facilities, EHS, and Operations teams, and partners with Customer Success, Technical Support, and Sales. You will own each life sciences account from purchase order through its first 90 days, ensuring documented, risk-assessed integration with site processes and change control.