GMP IT Support Engineer: Cloud, Security & Networks

Compunnel, Inc.; Pompano Beach (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading IT services company in Florida is seeking an IT Support Engineer to provide day-to-day technical support for end users and GMP systems. The role involves troubleshooting endpoint devices, networking technologies, and ensuring compliance with cGMP standards. Candidates should have a Bachelor’s degree in Information Technology and 3–5 years of relevant experience, with hands-on skills in Cisco, Juniper, and Aruba technologies. This position requires flexibility for multi-shift operations and onsite support during emergencies.

Qualifications

• 3–5 years of experience supporting GMP-compliant systems.
• Hands-on experience with network technologies including Cisco and Aruba.
• Strong troubleshooting skills for Windows Server and Microsoft 365 applications.

Responsibilities

• Respond to technical support requests and resolve issues.
• Support endpoint devices, including laptops and smartphones.
• Perform troubleshooting for server and network infrastructure.

Skills

Technical support for end users

Troubleshooting Microsoft 365

Networking technologies

GMP compliance support

Experience with Windows 10/11

Education

Bachelor’s degree in Information Technology

Tools

Cisco

Juniper

Aruba

VMWare

Job description

A leading IT services company in Florida is seeking an IT Support Engineer to provide day-to-day technical support for end users and GMP systems. The role involves troubleshooting endpoint devices, networking technologies, and ensuring compliance with cGMP standards. Candidates should have a Bachelor’s degree in Information Technology and 3–5 years of relevant experience, with hands-on skills in Cisco, Juniper, and Aruba technologies. This position requires flexibility for multi-shift operations and onsite support during emergencies.