GMP Cleaning Manager- Lexington, MA

CBRE Group, Inc.; Lexington (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

CBRE Group, Inc. seeks an experienced Facilities Management professional for our Lexington, MA site. This role focuses on GMP/GLP facility operations, program development, and ensuring ISO/regulatory compliance.

The position coordinates with Cambridge and North Reading sites, supervising contractors and managing cleaning-related activities on site. You will oversee programs, manage budgets, analyze work orders, and drive efficiency while collaborating with property managers and teams to meet

Qualifications

• Bachelor's degree in a technical field or equivalent.
• 5+ years experience in a cGMP environment.
• Prior shift manager or supervisory experience preferred.
• Deep understanding of processes, procedures, systems in own job function.
• Ability to explain complex concepts clearly.
• Strong interpersonal and problem-solving skills.
• Excellent organizational skills and mathematical aptitude.
• Proficiency with Microsoft Office; CMMS, LMS and Trackwise knowledge.

Responsibilities

• Provides guidance and oversees contractual service providers.
• Work closely with building managers to improve and maintain department programs.
• Liaison with contractors on turnover progress and resolution of cleaning concerns identified by customers.
• Schedule, supervise, and inspect routine services performed by outside contractors.
• Manage financial and administrative tasks related to the cleaning scope.
• Review data from work orders and present performance reports to management.
• Conduct market research and compare costs when evaluating new vendors.
• Keep track of regular and ad-hoc facility expenses.
• Resolve complex problems to meet team objectives.
• Establish new techniques to help the team meet objectives.
• Lead by example and model CBRE RISE values.

Skills

Interpersonal skills

Problem solving

Organizational skills

Communication skills

Analytical thinking

Team leadership

Math skills

Attention to detail

Workflow coordination

Education

Bachelor's degree in a technical field

Tools

Microsoft Office

CMMS

LMS

Trackwise

Job description

About the Role:

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans and is responsible for development, implementation, and oversight of programs to ensure regulatory and ISO compliance of GMP and GLP facilities.

What You’ll Do:

GMP Cleaning Oversight

Develops, implements, and oversees facilities programs to ensure regulatory and ISO compliance of client’s GMP and GLP facilities.

This is onsite role that will primarily be located at our Lexington, MA client site and will also support facilities in Cambridge, MA & North Reading, MA.

What you’ll do:

• Provides guidance and oversees contractual service providers.


• Work closely with building managers to improve and maintain department programs.


• Liaison with contractors on turnover progress and resolution of cleaning concerns identified by customers and /or during building walkthroughs. This would include scheduling, supervising, and inspecting routine services performed by outside contractors.

Cleaning Related Facilities Support

• Manage the financial and admin related tasks associated with the cleaning scope.


• Review data from work order reports and create and present performance and progress status reports to management. Make suggestions on how to improve efficiency.


• Conduct market research and compare costs and benefits when evaluating new vendors.


• Keep track of regular and ad-hoc facility expenses.


• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.


• May establish new techniques to ensure the team is able to meet its objectives.


• Has a direct impact on the team objectives as well as the objectives of related teams.


• Ensure personal and team outcomes have a positive impact on customer objectives.


• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

What You’ll Need:

• Bachelors degree or equivalent in a technical field preferred.


• 5+ years experience in a cGMP environment.


• Prior shift manager or supervisory experience preferred.


• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.


• Requires the ability to explain complex concepts or sensitive information.


• Strong interpersonal skills, including ability to analyze and solve problems.


• Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. and proficiency in CMMS, LMS, and Trackwise.


• Excellent organizational skills with a master- level inquisitive mindset.


• Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markup.


• Ability to organize workflow and coordinate activities within program areas.


• Working knowledge of facilities maintenance and operations.


• The ability to schedule and supervisor multiple teams of contract employees.


• Ability to effectively communicate with a variety of constituents both verbally and in writing.


• Ability to organize workflow and coordinate activities within program areas.


• Ability to establish and maintain professional working relationships with staff customers.


• Ability to interpret policy and procedures established by the company, including knowledge of contract documents, specifications, compliance and product/service quality.


• Ability to create, review, and revise standard operating procedures.


• The ability to work as a team member but also make effective independent decisions and follow through on assignments.


• The ability to work under pressure and handle stressful situations.

About CBRE:

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Disclaimer:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.