Commercial Cleaning Site Manager [s]

CBRE Government Services; Burnsville (MN); On-site; USD 72,000 - 120,000; Full time

Job summary

CBRE Government Services is seeking a Cleaning Manager to implement strategic direction for onsite cleaning operations at a Minnesota location. You will oversee cleaning activities, ensure high standards of cleanliness and safety, and manage staff and resources to meet contractual requirements.

You will supervise employees, conduct performance evaluations, coordinate daily tasks, establish schedules, and drive continuous improvement in cleaning practices while maintaining cost efficiencies and

Qualifications

• Bachelor's Degree or equivalent experience.
• 3–5 years of job-related experience in cleaning or facilities operations, with supervision experience.
• Preferred: Microsoft certifications or related maintenance/safety certifications.

Responsibilities

• Provide formal supervision for employees, conduct evaluations, and oversee hiring.
• Coordinate daily activities, set schedules, cross-train staff, and manage deadlines.
• Lead strategic initiatives to keep cleaning practices at the forefront of the market.
• Plan and supervise all cleaning operations, ensuring schedules and sign-offs.
• Oversee training and development to establish best practices.
• Support business matters with clients and manage contractual issues.
• Own and resolve cleaning feedback and complaints, approve payroll, and monitor labor levels.
• Perform daily site audits to ensure cleanliness and safety; ensure KPIs/SLAs are met.

Skills

Leadership

Staff coaching

Scheduling

Performance evals

MS Office

Training

Communication

Operations management

Education

Bachelor's Degree

Experience + education

Tools

Microsoft Excel

Outlook

Job description

As a CBRE, Government & Defense Services Cleaning Manager, you will be responsible for the implementation of strategic direction for onsite cleaning operations. You will oversee cleaning operations, ensuring high standards of cleanliness and safety while managing staff and resources effectively.

Primary Job Functions

• Provide formal supervision for employees. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Focus on strategic planning and implementation of best practice initiatives and innovation ensuring the location. remains at the forefront of cleaning and operational practices.
• Ensure advanced planning of all cleaning operations including periodic tasks with clear schedules and sign off on all duties and tasks complete.
• Focus on training and development of the team to establish good working practices!
• Provide professional support to the business in service-related matters and to clients in all contractual matters!
• Take full ownership and management to the conclusion of all cleaning feedback or complaints.
• Approve payroll and maintain labor levels to provide cost savings to the department.
• Carry out daily site audits to ensure high standards of cleanliness and a safe environment are met.
• Confirm quality performance measures (KPIs/SLAs) are adhered to and any non-compliance is resolved in a professional manner with clear plans and next steps visible to all.
• Lead by example and model behaviors that are consistent with CBRE, GDS values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What you'll need:

Education:

• Bachelor's Degree
• In lieu of a degree, a combination of experience and education will be considered

Experience

• Required: 3 - 5 years of job-related experience
• Relevant experience in commercial cleaning or facilities operations, including at least two years supervising staff.

License/Certification

• Preferred: Microsoft certifications
• Any relevant certifications in maintenance, safety, or facilities operations are a plus

Working Conditions:

• Exposure to cleaning chemicals, noise, wet floors, and varying indoor and outdoor conditions. The schedule follows site operations and includes early mornings, evenings, weekends, and on-call response to emergencies or staffing gaps.

Knowledge, Skills, and Abilities:

• Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Disclaimer

The base salary range for this position is $72,000 - $120,000. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes: U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.

This description is not intended to be an 'all inclusive' list of the accountabilities of the job described. Rather, it describes the general nature of the job. In addition, some aspects of this job may change over time, according to business needs, and these changes may not be recordedimmediately.The requirementsstatedrepresent the minimum levels of knowledge,skillsand/or abilities to qualify and satisfactorily perform this job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.