Commercial Cleaning Site Manager [s]

CBRE Government & Defense Services; Burnsville (MN); On-site; USD 72,000 - 120,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

CBRE Government & Defense Services is seeking a Cleaning Manager to implement strategic direction for onsite cleaning operations. You will supervise staff, manage schedules, and drive safety and cleanliness standards across the site.

The role requires 3–5 years in facilities operations with supervision experience; a Bachelor's Degree is preferred. The position offers a comprehensive benefits package and opportunities for leadership development at CBRE.

Qualifications

• Bachelor's Degree plus related experience; combination of experience and education considered
• 3-5 years of job-related experience required
• Relevant experience in commercial cleaning or facilities operations with at least 2 years supervising staff

Responsibilities

• Provide formal supervision for employees, conduct performance evaluations and coaching; oversee recruiting and hiring.
• Coordinate and manage the team's daily activities; establish work schedules, assign tasks, and cross-train staff.
• Implement strategic direction and best practices to keep the location at the forefront of cleaning operations.
• Plan and supervise all cleaning operations with clear schedules and sign off on duties and tasks.
• Focus on training and development to maintain high working standards.
• Provide professional support to the business and clients on contractual matters.
• Take ownership of cleaning feedback or complaints and resolve them.
• Approve payroll and manage labor levels to optimize costs.
• Perform daily site audits to ensure cleanliness and safety.
• Verify KPIs/SLAs are met and address non-compliance with clear remediation steps.
• Lead by example, aligning with CBRE, GDS values.
• Identify and resolve day-to-day and moderately complex issues.

Skills

Leadership

Staff management

Scheduling

Training & development

Performance evaluations

Microsoft Office

Communication

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

As a CBRE, Government & Defense Services Cleaning Manager, you will be responsible for the implementation of strategic direction for onsite cleaning operations. You will oversee cleaning operations, ensuring high standards of cleanliness and safety while managing staff and resources effectively.

Primary Job Functions

• Provide formal supervision for employees. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Focus on strategic planning and implementation of best practice initiatives and innovation ensuring the location. remains at the forefront of cleaning and operational practices.
• Ensure advanced planning of all cleaning operations including periodic tasks with clear schedules and sign off on all duties and tasks complete.
• Focus on training and development of the team to establish good working practices!
• Provide professional support to the business in service-related matters and to clients in all contractual matters!
• Take full ownership and management to the conclusion of all cleaning feedback or complaints.
• Approve payroll and maintain labor levels to provide cost savings to the department.
• Carry out daily site audits to ensure high standards of cleanliness and a safe environment are met.
• Confirm quality performance measures (KPIs/SLAs) are adhered to and any non-compliance is resolved in a professional manner with clear plans and next steps visible to all.
• Lead by example and model behaviors that are consistent with CBRE, GDS values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What you'll need:

Education:

• Bachelor's Degree
• In lieu of a degree, a combination of experience and education will be considered

Experience

• Required: 3 - 5 years of job-related experience
• Relevant experience in commercial cleaning or facilities operations, including at least two years supervising staff.

License/Certification

• Preferred: Microsoft certifications
• Any relevant certifications in maintenance, safety, or facilities operations are a plus

Working Conditions:

• Exposure to cleaning chemicals, noise, wet floors, and varying indoor and outdoor conditions. The schedule follows site operations and includes early mornings, evenings, weekends, and on-call response to emergencies or staffing gaps.

Knowledge, Skills, and Abilities:

• Fulfill the physical requirements associated with this role. This includes stooping, standing, walking, and climbing stairs. Must be able to lift/carry heavy loads of 50 lbs. or more.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• Knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Disclaimer

The base salary range for this position is $72,000 - $120,000. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes: U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.

This description is not intended to be an 'all inclusive' list of the accountabilities of the job described. Rather, it describes the general nature of the job. In addition, some aspects of this job may change over time, according to business needs, and these changes may not be recordedimmediately.The requirementsstatedrepresent the minimum levels of knowledge,skillsand/or abilities to qualify and satisfactorily perform this job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.