GM Team Leader: Lead Guest Experience & Store Ops

Roundel; University Heights (OH); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Paid time off

Job summary

Target is seeking a General Merchandise Team Leader to guide daily store operations, drive guest experiences, and manage workload to meet sales goals. You will lead a team of hourly associates, coach performance, and ensure accurate merchandising and pricing across GM areas.

The role emphasizes guest-centric leadership, teamwork, and hands-on training, with opportunities to advance within a dynamic retail environment.

Qualifications

• High school diploma or equivalent; age 18 or older.
• Previous retail experience preferred but not required.
• Ability to lead, coach, and develop hourly team members.

Responsibilities

• Lead daily/weekly workload to hit sales goals and guest metrics.
• Ensure guest experience commitments and store operations are consistently delivered.
• Recruit, coach, and develop hourly team members; delegate tasks and monitor performance.

Skills

Guest service

Leadership

Coaching

Communication

Education

High school diploma or equivalent

Tools

Handheld scanners

POS system

Job description

Target is seeking a General Merchandise Team Leader to guide daily store operations, drive guest experiences, and manage workload to meet sales goals. You will lead a team of hourly associates, coach performance, and ensure accurate merchandising and pricing across GM areas.

The role emphasizes guest-centric leadership, teamwork, and hands-on training, with opportunities to advance within a dynamic retail environment.