GM in Training — Lead Member Experience & Operations

Life Time Inc.; Alpharetta (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Life Time Inc. seeks a General Manager in Training to collaborate with the current General Manager and Area Director to shape club direction, oversee operations, and drive financial performance.

You will mentor department managers, positively influence member experiences, and participate in leadership trainings through Life Time Education. You will support daily operations for a large team, lead by example in customer service, and help cultivate a dynamic, results-driven club culture focused on

Qualifications

• HS Graduate or Equivalent.
• 3 years of experience in the fitness, hospitality or retail industry.
• 2 years of management experience.
• Understanding of computer software such as Microsoft Excel and Word.
• Excellent interviewing techniques.
• Ability to sit, stand, walk, reach and lift up to 50 pounds.
• CPR and AED Certified.

Responsibilities

• Attends required General Manager Certification trainings and presents on the business plan.
• Performs daily walk-through inspections to ensure that all areas of the club are clean, neat, organized, and like new.
• Studies Net Satisfaction Scores to ensure the best member experience.
• Monitors budgets and forecasts revenue and expenses for each department monthly/quarterly/annually.
• Monitors supplies, payroll, cost of goods, and expenses for each department monthly/quarterly/annually.
• Mentors Department Managers to ensure continuous growth through training, developing, assessing performance, and providing feedback.
• Co-facilitates Weekly Department Manager Meetings.
• Participates in a quarterly club assessment in partnership with the General Manager and Area Director.
• Authorizes new hires, promotions, employee status changes, and terminations with the Department Managers.
• Guides and executes monthly Manager on Duty program.

Skills

Leadership

People management

Communication

Interviewing techniques

Education

High School Diploma or Equivalent

Bachelor’s Degree in Business or related field

Tools

Microsoft Excel

Microsoft Word

Job description

Life Time Inc. seeks a General Manager in Training to collaborate with the current General Manager and Area Director to shape club direction, oversee operations, and drive financial performance.

You will mentor department managers, positively influence member experiences, and participate in leadership trainings through Life Time Education. You will support daily operations for a large team, lead by example in customer service, and help cultivate a dynamic, results-driven club culture focused on