GM Commercial Software - eCommerce Engineering Manager

General Motors; Sunnyvale (CA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

General Motors in Silicon Valley is seeking an Engineering Manager to lead the team building GM’s Commercial eCommerce platform. You will drive the technical roadmap, translate business requirements into robust systems, and oversee end-to-end delivery across catalog, billing, and payments.

You will partner with Product, Design, and Business units to launch and monetize products rapidly, mentoring a high-performing team while aligning with governance and audit requirements.

Qualifications

• 8+ years in software development, product building, or related domains.
• 3+ years in engineering management, recruiting and nurturing high-performing teams.
• Experience leading technical teams through SDLC with industry best practices.
• Designing fault-tolerant, event-driven architectures with idempotent APIs and durable logs.
• Deep experience integrating core services with external ecosystems like payment processors and ERP.
• Experience defining SLIs/SLOs for mission-critical financial paths and achieving operational wins.
• Ability to bridge digital software, regulated hardware, and complex physical operations.
• BS in CS/CE/EE or equivalent practical experience.

Responsibilities

• Lead and grow a full-stack engineering team, mentoring and driving excellence.
• Steer GM Commercial eCommerce roadmap and platform delivery.
• Lead cross-functional meetings for issue resolution and design discussions.
• Engage technically with the team in design reviews and incident post-mortems.

Skills

Domain Expertise

Team Building

Execution Leadership

System Design

Integration Expertise

Production Excellence

Execution & Pragmatism

Education

BS in CS/CE/EE or equivalent practical experience

MS or PhD in CS/CE/EE or equivalent practical experience

Job description

Job Description

The Role

Software-defined vehicles mark a fundamental shift toward safer, smarter, and more sustainable transportation, with software serving as the core engine for data processing, security, and user experience. For businesses, these advanced software capabilities offer critical operational advantages, including higher efficiency, reduced costs, and improved safety and decision-making.

Leveraging its global reach as a leading OEM, General Motors controls both in-vehicle and cloud software to deliver integrated solutions for fleet management, logistics, and energy optimization. To advance this initiative, GM is actively hiring in Silicon Valley and Austin, seeking mission-driven talent focused on customer‑centric technology and sustainability to build next‑generation commercial fleet platforms at scale.

As an Engineering Manager, you will lead the team responsible for building, scaling, and maintaining GM’s Commercial eCommerce platform. You will drive the technical roadmap, translate business and functional requirements into robust systems, evaluate emerging technologies, and oversee end‑to‑end delivery—from scoping through production issue resolution—across critical monetization domains, including product catalog, billing, and payments.

In this role, you will partner closely with cross‑functional leaders in Product Management, Design, and Business to deliver foundational platform services that empower product teams across GM to launch and monetize their product rapidly.

What You’ll Do (Responsibilities)

• Lead and grow a full-stack engineering team, providing mentorship, career growth, and setting up a culture of engineering excellence.
• Lead the development of GM Commercial eCommerce roadmap.
• Lead cross‑functional meetings to drive issue resolution and support design discussions that meet program milestones.
• Be deeply involved technically with your team, helping shape designs, architecture, participating in code reviews and incident post-mortem.

Your Skills & Abilities (Required Qualifications)

• Domain Expertise: 8+ years of experience in software development, product building, or similar domains.
• Team Building: 3+ years in engineering management. You have a proven ability to recruit top talent, cultivate technical career growth, and foster high-performing engineering cultures.
• Execution Leadership: Must have experience and be comfortable leading highly technical teams through the software development lifecycle (SDLC) utilizing industry standard/best practice for software development approaches.
• System Design: Expertise designing fault‑tolerant, event‑driven architectures where data integrity is paramount—mastery of idempotent APIs, ordered messaging, event sourcing/durable logs, and at‑least‑once/effectively‑once guarantees.
• Integration Expertise: Deep experience connecting core services with external ecosystems, including payment processors, tax automation, and enterprise ERPs.
• Production Excellence: Experience defining strict SLIs/SLOs for mission‑critical financial paths and delivering tangible operational wins (e.g., automated reconciliation, faster close times, zero‑loss settlement).
• Execution & Pragmatism: Comfortable bridging the gap between digital software, regulated hardware, and complex physical operations. You thrive in ambiguity and make decisive, pragmatic architectural tradeoffs under tight audit and launch constraints.
• Education: BS in CS/CE/EE or equivalent practical experience.

What Can Give You a Competitive Edge (Preferred Qualifications)

• Team Building: 5+ years in engineering management.
• Education: MS or PHD in CS/CE/EE or equivalent practical experience.
• Monetization Expertise 3+ years building commercial platforms (catalog, subscription/usage billing, payments, reporting) within strict compliance and audit environments (PCI‑DSS, SOX).
• Enterprise Partnership: Prior experience working with Business and Sales teams, and understanding Enterprise journeys is a big plus.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1‑B, OPT, STEM OPT, CPT, TN, J‑1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. Relocation benefits are available for candidates who qualify under company policy.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we’re looking out for your well‑being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match your skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role‑related assessment(s) and/or a pre‑employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.