GlobalNOC Communications Intern

Indiana University Bloomington; Bloomington (IN); On-site; USD 2,066,400 - 3,030,720; Full time

Benefits offered by this job

Tuition subsidy for employees and IU‑s

Flexible work schedule

Professional development support

Job summary

Indiana University Bloomington seeks an intern to assist GlobalNOC with professional communications. You will design, implement and maintain a robust communications plan, collaborating with team members to produce content across channels for diverse audiences.

Responsibilities include developing newsletters, one-pagers, internal communications, social media content, and website updates. The role requires strong communication skills, professionalism, and the ability to handle multiple priorities

Qualifications

• Currently enrolled as a student at Indiana University.
• Enrollment in the Media School or related program is preferred.
• Some experience in professional communications.

Responsibilities

• Design, implement and maintain a robust communications plan for GlobalNOC.
• Collaborate with team members to collect, organize and publish information across channels.
• Prepare 1-pagers and content for print, web and social media.
• Coordinate communications for internal groups and highlight activities.
• Develop content for newsletters and internal communications plans.
• Update the GlobalNOC website using IU’s WCMS.
• Plan a social-media strategy to engage the community and relevant contacts.

Skills

Proficient communication

Professionalism

Time management

Prioritization

Quality focus

Fast-paced environment

Education

Student at IU

Media School enrollment

Job description

Overview

UITS NETWORKS & SECURITY (UA-NTW-IUBLA) is the GlobalNOC hosted by Indiana University. Since 1998 it has supported research, education and public‑interest networks by managing more than 30 large‑scale networks for a global community of 120 staff members. The organization operates as a non‑profit and values technical excellence, client service and a positive work/life balance.

Why Work Here

• Make a difference: all client networks are higher‑education, research or public‑service oriented, and the internship team plays a key role in communicating those missions.
• Grow your skills and career: with 30+ networks to support, you will work on a variety of projects, learn new technologies, and receive institutional support for training and certifications.
• Positive culture: the organization emphasizes open communication, friendly staff and a culture that encourages exploration and knowledge sharing.

Department Specific Responsibilities

• Perform professional communications tasks for GlobalNOC at Indiana University.
• Write, edit and produce media, multimedia, educational materials, social‑media and web content, and promotional pieces.
• Manage multiple projects and collaborate with other departments and employees.
• Assist leadership in creating basic communications for print and electronic distribution to support departmental goals.
• Respond to inquiries, explain policies and procedures, and provide context for communications.
• Maintain relationships with internal and external stakeholders and cover relevant initiatives, events and programs.
• Prepare communication timelines and track progress toward deadlines.
• Monitor social media and news sites, research subject matter and maintain knowledge in communication specialties.
• Use communication software programs to deliver messages in multiple formats to diverse audiences.

Education

Required

• Currently enrolled as a student at Indiana University.

Preferred

• Enrollment in the Media School or related program.

Work Experience

• Some experience in professional communications.

Skills

Preferred

• Proficient communication skills.
• High degree of professionalism.
• Time‑management and prioritization skills.
• Commitment to quality.
• Flexibility to work in a fast‑paced, dynamic environment.
• Interest in communications within nonprofits or higher‑education sectors.

Position Summary

The internship focuses on designing, implementing and maintaining a robust communications plan that keeps the GlobalNOC community informed about the organization’s work. You will collaborate with team members to collect, organize and publish information across multiple channels for a diverse audience. The role requires effective computer use, handling of medium‑size equipment (up to 50 pounds), and the ability to perform essential functions with or without an accommodation.

Current Projects For Upcoming Internships

• Improve the quarterly GlobalNOC Connects newsletter tailored to key stakeholders.
• Define and implement an internal communication plan through channels such as Slack.
• Coordinate communications for special interest groups (e.g., AIOps and web portals) and create content to highlight activities.
• Develop 1‑pagers for new services, tools and other important topics.
• Plan a program for engaging multiple target audiences across channels.
• Update the GlobalNOC website using IU's WCMS (https://uits.iu.edu/services/software-and-platforms/wcms/index.html).
• Develop a social‑media strategy for engaging the community, peers and relevant contacts.

Location

GlobalNOC Building, 2715 East 10th Street, Bloomington, Indiana 47408. In‑person work is preferred but a hybrid schedule may be available.

Benefits for Staff Employees

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Health‑care and dependent‑care flexible spending accounts
• Basic group life insurance paid by IU
• Common supplemental life, long‑term disability, critical illness and supplemental accidental death & dismemberment insurance
• Base retirement plan with IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU‑sponsored volunteer events
• Employee assistance program (EAP)

Equal Opportunity Statement

Indiana University is an equal‑opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non‑Discrimination for details.