Global Workplace Experience Analytics Lead - F&B

Jones Lang LaSalle (JLL); Atlanta (GA); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle (JLL) is seeking a Global Workplace Experience Performance Analyst to optimize performance and reporting for Food Services, AV Support, and Workplace Experience across regions.

With 4–6 years in data analysis and BI, you will drive data-driven insights, commercial optimization, and process excellence to elevate workplace services while navigating a hybrid work model and global multi-regional requirements.

Qualifications

• Bachelor's degree in Hospitality Management, Business, Finance, Analytics, Economics, or related field
• 4-6 years of experience in data analysis, business intelligence, or similar role
• Minimum 2 years of experience in F&B operations or hospitality services
• Strong analytical skills with proficiency in Excel and data visualization tools
• Knowledge of F&B financial principles including COGs, labor management, and contribution margins

Responsibilities

• Develop, track, and report monthly operating metrics and KPIs for global workplace experience services including Food Services, AV, and FM
• Workplace Experience Support benchmarking and pricing strategies for Food & Beverage programs; partner with sourcing to identify pricing improvements
• Present complex performance metrics and insights to senior leadership through compelling data storytelling
• Drive performance excellence across the organization, ensuring service delivery teams meet business-critical requirements and performance standards
• Own development of governance presentations and other client engagements; consolidating relevant information and materials from disparate sources
• Monitor compliance with health and safety, food safety, and operational regulatory requirements
• Develop and maintain performance dashboards and reports for stakeholders
• Support data-driven decision making through accurate and timely analysis to include cost variances, labor productivity modeling, and PL performance to identify optimization opportunities
• Support team in conducting root cause analysis for performance failures and track corrective action implementation

Skills

Data analysis

Business intelligence

F&B operations

Hospitality services

Excel

Data visualization tools

Performance metrics

Food service KPIs

Education

Bachelor's degree in Hospitality Management, Business, Finance, Analytics, Economics, or related field

Tools

Excel

Data visualization tools

Job description

Jones Lang LaSalle (JLL) is seeking a Global Workplace Experience Performance Analyst to optimize performance and reporting for Food Services, AV Support, and Workplace Experience across regions.

With 4–6 years in data analysis and BI, you will drive data-driven insights, commercial optimization, and process excellence to elevate workplace services while navigating a hybrid work model and global multi-regional requirements.