Global Workforce Planning & Supply Manager

Transdev North America; Chicago (IL); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical, Dental & Vision

Life Insurance

Short-term Disability

Voluntary Long-term Disability

Job summary

Transdev North America seeks a senior Forecast & Planning Lead to drive global staffing planning and performance across international markets. You will own data, reporting, and cross-market coordination with executive presence and day-to-day ownership.

The role emphasizes building forecast models, collaborating with operations, HR, and data teams, and presenting plans to stakeholders. Strong Excel/SQL/Python skills are essential.

Qualifications

• Bachelor’s degree or equivalent in business/logistics/transportation.
• 5+ years of management/leadership experience required.
• Experience with tech, startup, or AV industry preferred.
• Strong knowledge of international labor laws and cross-border compliance.
• Excellent communication and presentation skills.

Responsibilities

• Forecast, plan and manage global staffing and service level activities.
• Build staffing forecast models and reports for international clients and markets.
• Coordinate across time zones and cross-cultural teams.
• Develop plans with HR, operations and training to meet demand.
• Present plans to stakeholders and drive plan execution.
• Create dashboards with data analysis teams to improve efficiency.
• Mentor peers and influence decision making at multiple levels.
• Engage in client meetings to differentiate Transdev from competitors.

Skills

Data analysis

Forecasting

Excel

SQL

Python

JavaScript

BigQuery

GCP

Communication

Leadership

Education

Bachelor’s degree in Business Administration/Logistics/Transportation

Tools

SQL

Python

JavaScript

BigQuery

GCP

Excel

REST APIs

GSuite

Job description

Overview

In this role, you will serve as an integral member of the Forecast and Planning Team. You will support operations across international regions for Transdev Alternative Services by managing, developing, and improving activities related to global operational staffing planning, performance, and related service level management.

Overview

In this role, you will serve as an integral member of the Forecast and Planning Team. You will support operations across international regions for Transdev Alternative Services by managing, developing, and improving activities related to global operational staffing planning, performance, and related service level management.

This is a hands-on role requiring both executive presence and a high level of day-to-day ownership across data, reporting, and cross-market coordination.

Pay Rate: $89,440 - $135,200

Pay Range Disclosure: The compensation range for this position is dependent upon the employee’s primary work location. The applicable pay range will be determined based on the location in which the position is based.

Transdev Is Proud To Offer

• Vacation: Minimum of (2) week.
• Sick Days: 5 Days
• Holidays: 6 Days
• Other standard benefits:
• 401(k) Retirement Plan
• Medical, Dental & Vision
• Life Insurance
• Short-term Disability
• Voluntary Long-term Disability

Key Responsibilities

• Work with Transdev Clients to obtain, analyze and understand demand forecasts.
• Build and maintain staffing forecast models and reports for assigned international clients and global markets. Ensure adequacy and validity of the different model parameters and hypotheses.
• Manage complexities related to time zone differences and cross-cultural operational coordination across global teams.
• Collaborate with other departments (operations, HR, training, …) to develop staffing, hiring and training plans, meeting the demand. Dive deep into understanding the business to propose plans that meet expected outcomes.
• Present plans to internal and external stakeholders for approval as required, highlighting key choices and trade-offs.
• Control execution of the plan, elevate deviations, propose and support local teams to implement corrective actions.
• Identify opportunities to improve company financial performance through better planning and execution.
• Diagnose problems and develop streamlined process flows, tools and dashboards to eliminate waste and ensure efficiency.
• Collaborate with the data analysis team to develop relevant dashboards and reports.
• Mentor peers and influence operational teams to think differently, ensuring a bottom-up approach to decision-making and empowerment at correct levels
• Participate in client and prospective client meetings to illustrate and differentiate Transdev from its competition

Required Education And Experience

• Bachelor’s degree or equivalent experience in Business Administration, Logistics, Transportation, and or related field preferred.
• 5 or more years of relevant management and leadership experience required.
• Experience in tech, start-up, and/or AV industry is strongly preferred.
• Strong background in transportation and/or logistics is highly preferred.
• Working knowledge of international labor laws, regulations, and cross-border employment compliance.

Required Knowledge Skills And Abilities (KSAs)

• Must have good attention to detail and be able to quickly and concisely ingest and communicate insights.
• Capable of responding quickly and simultaneously to multiple scenarios.
• Ability to maintain positive relationships with clients, employees, and support departments.
• Remain flexible and agile for changing business needs and/or projects.
• Advanced understanding of parameters affecting workforce planning.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Exhibits advanced Excel/Google Sheets skills.
• Working knowledge and proficiency with Microsoft Office and/or GSuite programs and the ability to manage and manipulate data in spreadsheets and databases.
• Ability to resolve multi-dimensional operational problems
• Strong logic and analytical skills
• Must have a strong ability to adapt well to rapidly changing environments with ambiguous direction, and dynamic strategies.
• Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Proficiency in scripting languages like JavaScript (JS) or Python for automating tasks and building functionalities.
• Working knowledge of RESTful APIs, including experience with designing, implementing, and consuming APIs.
• Ability to maintain and manage data sources, including querying databases using SQL language.
• Proven experience working within the Google Cloud Platform (GCP) environment, including familiarity with its core services (e.g., BigQuery, Cloud Storage, Cloud SQL).
• Travel requirement outside of immediate area 10%

Physical Requirements

• Must be able to work shifts or flexible work schedules as needed.
• 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities
• Work is primarily accomplished in an office or in a cubicle space equipped with a computer and telephone
• Must be able to work at different worksites depending on need.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

Pre-Employment Requirements

• Must be at least 21 years of age.
• Satisfactory completion of a pre-employment background check, drug screen, and physical screening.
• Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.
• Applicants must be legally authorized to work in the United States at the time of hire. This position does not provide current or future employment visa sponsorship.

Drug-free Workplace

• Transdev maintains a drug-free workplace. Applicants must:
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

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Job Category: Management

Job Type: Full Time

Req ID: 8875

Pay Group: A3F

Cost Center: 560