Global Workforce Optimization Analyst (Remote)

Relativity; Remote; USD 70,000 - 104,000; Full time

Job summary

A technology company is seeking a Workforce Management Analyst to support staffing and scheduling decisions. This role involves analyzing performance data, optimizing schedules, and collaborating with teams for effective workforce management. Candidates should have at least 3 years of experience in analytics, strong Excel skills, and the ability to work U.S. delayed hours to assist global operations. Competitive salary range from $70,000 to $104,000 offered based on experience and skills.

Qualifications

• 3 years of experience in Workforce Management or operations analytics.
• Strong analytical skills to interpret data and identify trends.
• Advanced proficiency in Microsoft Excel for data analysis.

Responsibilities

• Interpret forecasting plans for capacity planning and staffing.
• Build and optimize global schedules to align with business priorities.
• Analyze workforce performance reporting to identify trends.

Skills

Business Intelligence (BI)

Data Analysis

Data Visualization

Forecasting

Salesforce

Tools

Calabrio

Microsoft Excel

CRM platforms (e.g., Salesforce)

Job description

A technology company is seeking a Workforce Management Analyst to support staffing and scheduling decisions. This role involves analyzing performance data, optimizing schedules, and collaborating with teams for effective workforce management. Candidates should have at least 3 years of experience in analytics, strong Excel skills, and the ability to work U.S. delayed hours to assist global operations. Competitive salary range from $70,000 to $104,000 offered based on experience and skills.