Global Workforce Optimization Analyst (Remote)

Relativity; Remote; USD 70,000 - 104,000; Full time

Job summary

A technology company based in Charlotte, NC, is seeking a Workforce Management Analyst to support staffing and scheduling decisions. The role requires 3 years of experience in analytics as well as strong proficiency in Microsoft Excel. Responsibilities include interpreting forecasts, building schedules, and analyzing workforce performance. This position offers a salary range of $70,000 to $104,000, along with benefits, so applicants should be prepared to demonstrate their analytical skills during the selection process.

Benefits

Annual performance bonus

Long-term incentives

Competitive base salary

Qualifications

• 3 years of experience in Workforce Management or related analytics role.
• Strong analytical skills for interpreting data and identifying trends.
• Advanced proficiency in Microsoft Excel for data manipulation.

Responsibilities

• Interpret forecasting plans for capacity planning.
• Build and maintain global schedules aligned with business priorities.
• Analyze workforce performance and deliver actionable insights.

Skills

Business Intelligence (BI)

CRM Administration

Data Analysis

Data Visualization

Forecasting

Marketing Operations

Performance Metrics

Revenue Recognition

Salesforce

Sales Operations

Tools

Calabrio

Microsoft Excel

Salesforce

Job description

A technology company based in Charlotte, NC, is seeking a Workforce Management Analyst to support staffing and scheduling decisions. The role requires 3 years of experience in analytics as well as strong proficiency in Microsoft Excel. Responsibilities include interpreting forecasts, building schedules, and analyzing workforce performance. This position offers a salary range of $70,000 to $104,000, along with benefits, so applicants should be prepared to demonstrate their analytical skills during the selection process.