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Jumio in Sunnyvale, CA is seeking a senior leader to transform the mission-critical global customer success and support organization, driving measurable outcomes that turn every customer into a success story.
You will modernize the function with AI-driven tools and ensure the customer voice is elevated to the executive level through strategic partnerships across the company.
This role offers growth opportunities and exposure to senior leadership within a fast‑moving technology company.
Lead the transformation of the mission‑critical, global CS/support organization and help turn every customer into a success story. Drive measurable customer outcomes, modernize with AI‑driven tools, and bring the customer voice to the executive level.
Jumio is a technology company focused on internet safety and fighting fraud and identity crime.