Global User Study Operations Lead

OSI Engineering, Inc.; Sunnyvale (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

OSI Engineering, Inc. in Sunnyvale, CA seeks an experienced health research operations professional to lead vendor communications, enrollment planning, and cross-functional project management.

The role drives scoping with vendors, manages budgets and invoicing, and ensures data quality across multiple global projects. The ideal candidate has 3+ years in health research management or engineering operations, with strong communication skills and a background in biomedical disciplines.

Qualifications

• Minimum 3+ years of experience in health research management, engineering operations, or relevant medical/clinical experience.
• Demonstrated ability to execute engineering research projects of varying sizes.
• Troubleshoots hardware and software challenges, analyzes engineering data to make study-level recommendations.
• Excellent written and verbal communication skills.
• BA/BS or higher in biomedical engineering, life sciences, or research-related discipline.
• Must have 2+ years of experience directly supporting technical operations in a research setting.

Responsibilities

• Lead communication between project teams and external vendors
• Develop enrollment and throughput plans
• Manage and communicate project status with cross-functional teams and external vendors
• Drive project scoping with research vendors including quotes, contracts, budget management, and invoicing
• Deliver high quality, low cost results
• Proactively, Identify and resolve risks to schedule and data quality
• Balance multiple projects across geographic regions throughout the globe
• Initiate, execute, and report status with keen focus on data quality and schedule
• Develop study documents like consent forms, statements of work, and SOPs
• Order, coordinate, and distribute study supplies to researchers – inclusive of device set-up as needed
• Facilitate communication and collaboration across a very multi-functional team including: engineering, studies, design teams, clinical, and regulatory
• Develop and train study personnel on data collection procedures, use of study systems and data monitoring processes

Skills

Vendor management

Project coordination

Cross-functional collaboration

Communication skills

Clinical/medical device research

Problem solving

Data analysis

Multi-project management

Education

BA/BS in biomedical engineering

Life sciences background

Advanced degree (plus)

Job description

OSI Engineering, Inc. in Sunnyvale, CA seeks an experienced health research operations professional to lead vendor communications, enrollment planning, and cross-functional project management.

The role drives scoping with vendors, manages budgets and invoicing, and ensures data quality across multiple global projects. The ideal candidate has 3+ years in health research management or engineering operations, with strong communication skills and a background in biomedical disciplines.