Global Travel & Programs Analyst, Public Trust

Harkcon Inc; Washington (District of Columbia); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Harkcon, Inc. in the National Capital Region seeks a Journeyman International Travel and Program Analyst to support CISA’s international travel processes and related program-management activities.

You will provide traveler guidance, coordinate visas, generate reports, manage records, and support international arrangements with DHS and interagency partners in a full-time hybrid role based in the DC area.

Qualifications

• Experience in federal program support or travel process administration.
• Strong writing, organization, and customer-service skills.
• Ability to manage sensitive travel documentation and deadlines with discretion.
• Ability to safeguard Privacy Act and other sensitive information.
• Willingness to participate in calls outside core hours when needed.

Responsibilities

• Develop and maintain a repository for international arrangements and agreements.
• Manage and improve the agency-wide international travel process and provide traveler guidance.
• Manage letters for visas and official passports, including drafting and transmitting materials.
• Support international travel information sessions, FAQs, traveler communications, and trip-report collection.
• Draft analyses, reports, briefing materials, statistics, and charts on international travel locations and trends.
• Coordinate with CISA offices and interagency partners to fulfill international travel requirements.
• Support maintenance of webpages, dashboards, and records related to international activities.

Skills

Federal program support

Travel process management

Customer service

Data management

Stakeholder communication

Discretion with sensitive data

Tools

Dashboards

Web content

Records management

Reporting tools

Job description

Harkcon, Inc. in the National Capital Region seeks a Journeyman International Travel and Program Analyst to support CISA’s international travel processes and related program-management activities.

You will provide traveler guidance, coordinate visas, generate reports, manage records, and support international arrangements with DHS and interagency partners in a full-time hybrid role based in the DC area.