Global Travel Field Service Technician – Lab Equipment

SURGE Staffing; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Surge is seeking a Field Service Technician in Ormond Beach, FL to perform preventive maintenance, troubleshooting, repair, and service of controlled-environment equipment in healthcare and laboratory settings. This is a customer-facing role requiring extensive travel and independent work.

The position involves diagnosing issues, completing service reports, training customers, and coordinating with engineering or vendors for complex repairs. On-the-job training is provided.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and ability to travel up to 75%.
• Mechanical, electrical, HVAC, and plumbing knowledge.
• Strong troubleshooting and communication skills.

Responsibilities

• Perform preventive maintenance, inspections, troubleshooting, and repairs on Germfree equipment and facilities.
• Diagnose mechanical, electrical, HVAC, plumbing, airflow, and control-system issues.
• Perform minor repairs and coordinate complex repairs with engineering, vendors, or licensed specialists.
• Respond to customer service requests and recommend corrective actions.
• Conduct equipment testing and communicate service findings and recommendations to customers.
• Complete service reports, certification documentation, and expense reports.
• Use service software, remote support tools, and Microsoft Office.
• Train customers on equipment operation, maintenance, and compliance requirements.
• Maintain service parts and supplies and assist with shipping and logistics.
• Travel extensively, including occasional international assignments and overnight stays.
• Follow applicable safety and industry standards, including compounding cleanroom regulations and safety standards.

Skills

Mechanical aptitude

Troubleshooting

Problem solving

Professional communication

Safety-conscious

Education

High School Diploma

Job description

Surge is seeking a Field Service Technician in Ormond Beach, FL to perform preventive maintenance, troubleshooting, repair, and service of controlled-environment equipment in healthcare and laboratory settings. This is a customer-facing role requiring extensive travel and independent work.

The position involves diagnosing issues, completing service reports, training customers, and coordinating with engineering or vendors for complex repairs. On-the-job training is provided.