Global Trader Voice Product Lead

JPMorganChase; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorganChase seeks a Trader Voice Product Area Lead within the Employee Platforms — Collaboration and Communication Product Line to own end-to-end portfolio success. You will translate complex needs into a prioritized strategy, partnering with engineering, design, and business stakeholders across New York, New Jersey, London, Hong Kong, and Hyderabad.

You will drive product roadmaps, metrics, and GTM plans while aligning with global traders and financial professionals to shape the future of

Qualifications

• Formal training or certification on product engineering concepts and 10+ years applied experience.
• Proven success delivering enterprise-scale collaboration or communication technology products in a complex, global organization.
• Proven ability to develop and maintain product roadmaps, backlogs, and documentation for large-scale technology platforms.
• Deep understanding of software development methodologies including Agile, Scrum, and the full software development lifecycle.
• Strong written and verbal communication skills with the ability to present complex concepts clearly to senior leadership and technical audiences.
• Proven track record of building and sustaining strong partnerships with cross-functional stakeholders across geographically distributed teams.
• Experience defining and managing product business metrics, including cost management, reliability, and customer satisfaction indicators.
• Ability to translate customer insights and market research into actionable product strategies and prioritized delivery plans.

Responsibilities

• Define and communicate a compelling product vision and strategy for trader voice technologies, aligned to long-term business goals and customer needs
• Conduct ongoing market research and track industry developments in collaboration, AI/ML, and communication technologies to inform and evolve product direction
• Identify market needs by engaging directly with line-of-business technology customers to define product scope, positioning, and value
• Own and manage product business metrics including cost, feature delivery, risk posture, and reliability targets
• Create and maintain the product roadmap, product definitions, and customer-facing service level objectives and agreements
• Prioritize the product backlog with a clear, outcome-driven rationale that balances customer value, technical feasibility, and business viability
• Lead go-to-market and strategic planning efforts, ensuring successful product launches and adoption across the global organization
• Foster a culture of experimentation and learning, creating a safe environment for rapid iteration and continuous improvement
• Manage senior stakeholder communities and customer advisory boards, ensuring alignment and transparency across all levels of the organization
• Champion responsible product development by embedding strong risk management practices throughout the product lifecycle

Skills

Product leadership

Roadmap development

Agile/Scrum

Stakeholder management

Communication

Market research

Risk management

Global teams

Job description

JPMorganChase seeks a Trader Voice Product Area Lead within the Employee Platforms — Collaboration and Communication Product Line to own end-to-end portfolio success. You will translate complex needs into a prioritized strategy, partnering with engineering, design, and business stakeholders across New York, New Jersey, London, Hong Kong, and Hyderabad.

You will drive product roadmaps, metrics, and GTM plans while aligning with global traders and financial professionals to shape the future of