Global Tours & Public Information Guide

United Nations; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

United Nations Headquarters in New York is seeking a Public Information Assistant (PIA-II) to lead guided tours and provide informative experiences to visitors. The role involves delivering one-hour lectures on peace, security, development and human rights, and participating in daily and special briefings about UN activities.

Requirements include at least one year as an official tour guide in an international organization, strong public speaking and audience engagement skills, and a recognized

Qualifications

• A recognized first-level degree is required.
• Experience public speaking and engaging diverse audiences in a customer service environment within an international organization is required.
• Experience conducting official tours for children and younger audiences is required.

Responsibilities

• Conduct one-hour lecture tours on UN work and history for diverse visitors.
• Participate in daily and special briefings on UN topics.
• Study UN materials in English to stay current on UN activities.
• Tailor language and information to different audiences and handle sensitive questions diplomatically.
• Plan, schedule, and dispatch tours daily to ensure smooth operations.
• Distribute workload fairly among PIAs and monitor attendance and punctuality.
• Adjust the daily plan on short notice and report issues to supervisors.
• Prepare and conduct daily morning briefings on UN activities when required.

Skills

Public speaking

Audience engagement

Customer service

Cross-cultural communication

Education

Bachelor's degree

Job description

United Nations Headquarters in New York is seeking a Public Information Assistant (PIA-II) to lead guided tours and provide informative experiences to visitors. The role involves delivering one-hour lectures on peace, security, development and human rights, and participating in daily and special briefings about UN activities.

Requirements include at least one year as an official tour guide in an international organization, strong public speaking and audience engagement skills, and a recognized