Global Ticket Platform Application Engineer

NBCUniversal; California (MO); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid leave

Tuition reimbursement

Variety of discounts and perks

Job summary

A leading global media company is looking for an Application Engineer to implement and maintain ticketing software applications across its Parks. The role requires providing day-to-day support, troubleshooting issues, and liaising with technical teams. The ideal candidate will have a Bachelor’s degree in a related field and 3+ years of experience in technology support, particularly in ticketing systems. This position offers a hybrid work model and a competitive salary range of $80,000 to $105,000.

Qualifications

• 3+ years of work experience in Technology Support roles, preferably in Ticketing.
• Proficient understanding of SQL Server and Azure SQL environments.
• Ability to troubleshoot system interfaces and integrations.

Responsibilities

• Provide day‑to‑day application support across all Parks.
• Troubleshoot application issues and liaise with technical teams.
• Maintain system configuration and documentation for software applications.

Skills

Analytical skills

Problem-solving

Organizational skills

Time management

Communication skills

Education

Bachelor’s degree in Computer Information Technology or related fields

Tools

SQL Server

Azure SQL

Gateway Ticketing System

Accesso Horizon

Job description

A leading global media company is looking for an Application Engineer to implement and maintain ticketing software applications across its Parks. The role requires providing day-to-day support, troubleshooting issues, and liaising with technical teams. The ideal candidate will have a Bachelor’s degree in a related field and 3+ years of experience in technology support, particularly in ticketing systems. This position offers a hybrid work model and a competitive salary range of $80,000 to $105,000.