Global Talent Ops Enablement Analyst

General Motors; Raleigh (NC); Remote; USD 84,000 - 129,000; Full time

Job summary

General Motors is seeking a Global Talent Operations Process & Enablement Analyst to optimize processes, tools, governance, and ways of working at scale. You will identify friction points, propose practical solutions, and help implement improvements across localization, onboarding, and information management.

The role requires 2 years in HR/operations/analytics, plus a degree or equivalent. You will lead cross-functional initiatives, monitor adoption, and leverage AI thoughtfully to create

Qualifications

• 2 years of experience in HR, operations, or analytics.
• Degree or equivalent experience.
• Experience analyzing, improving, documenting, or managing business processes.
• Experience coordinating cross-functional projects or improvement initiatives.
• Strong problem-solving, critical-thinking, organizational, and communication skills.
• Ability to turn ambiguous needs into clear options, recommendations, and next steps.
• Ability to connect human needs, business processes, governance, and technology-enabled solutions.
• Curiosity about AI, automation, and emerging workplace technologies, paired with sound judgment about where human involvement is essential.
• Ability to build relationships and influence without direct authority.
• Comfort working across changing priorities, multiple stakeholders, and evolving requirements.
• Experience with workflow, collaboration, documentation, reporting, or information-management tools.
• Experience with localization, translation, onboarding, records management, information lifecycle, learning, talent, or HR operations is preferred.

Responsibilities

• Analyze workflows, handoffs, and stakeholder experiences to identify root causes and opportunities for improvement.
• Lead moderate-scope improvements from discovery through implementation, iteration, and sustainment.
• Create and maintain process maps, standard work, job aids, intake paths, role definitions, and governance documentation.
• Use data and feedback to monitor adoption, measure effectiveness, resolve issues, and prioritize improvements.
• Improve the intake, prioritization, routing, review, approval, and delivery of localized and translated learning and talent-management content.
• Coordinate content owners, subject-matter experts, vendors, tools, and stakeholders to improve quality, turnaround time, consistency, reuse, and self-service.
• Clarify trade-offs and establish practical guidance that makes global delivery more efficient and scalable.
• Design and maintain onboarding experiences that help direct and contract employees contribute quickly.
• Improve access to tools, information, and working connections while clarifying ownership, handoffs, and expectations.
• Use feedback and data to improve onboarding consistency, usefulness, and scalability.
• Improve Records and Information Management and Information Lifecycle Management practices across Global Talent.
• Clarify information ownership, classification, retention, access, and lifecycle expectations.
• Improve findability, reduce content sprawl, and translate requirements into practical, sustainable ways of working.
• Support centralized Global Talent processes and services by providing guidance, triage, and routing.
• Partner with stakeholders to clarify needs, evaluate options, resolve trade-offs, and coordinate dependencies and decisions.
• Build trust through transparent communication, sound judgment, and reliable follow-through.
• Identify repetitive, inconsistent, manual, or high-friction work that may benefit from process changes, AI, or automation.
• Explore and test practical solutions within privacy, security, quality, compliance, and governance expectations.
• Define appropriate human review, decision points, and escalation paths where context, empathy, judgment, or accountability matter.
• Evaluate results, document learnings, and help implement solutions that deliver meaningful value.

Skills

Process improvement

Analytical thinking

Communication skills

Cross-functional collaboration

Problem-solving

Education

Degree or equivalent experience

Job description

General Motors is seeking a Global Talent Operations Process & Enablement Analyst to optimize processes, tools, governance, and ways of working at scale. You will identify friction points, propose practical solutions, and help implement improvements across localization, onboarding, and information management.

The role requires 2 years in HR/operations/analytics, plus a degree or equivalent. You will lead cross-functional initiatives, monitor adoption, and leverage AI thoughtfully to create