Global Support Analyst - Chinese

IDR, Inc.; Georgia; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits including Medical, Vision, and Dental

Employee Stock Ownership Program

Job summary

A leading global organization is seeking a Global Support Analyst with fluency in Chinese for a remote opportunity. The role involves supporting communication and program coordination focused on philanthropic initiatives. Candidates must have strong communication skills, the ability to work collaboratively, and a demonstrated capability in organizational planning. Competitive compensation and benefits are included.

Qualifications

• Very strong communication and interpersonal skills.
• Fluency in both oral and written standard Chinese.
• Demonstrated skill in working within a complex environment.

Responsibilities

• Organizes and supports communications with foundation partners.
• Maintains records within the team’s CRM system.
• Provides program support by developing and refining language.
• Supports partner development through workshops and assessments.
• Provides real-time translation during training sessions.

Skills

Strong communication skills

Public speaking skills

Fluency in Chinese

Planning and organization skills

Interpersonal skills

Tools

CRM system

Job description

IDR is seeking aGlobal Support Analyst - Chineseto join one of our top clients for a remote opportunity. This role supports communication and program coordination within a global organization focused on philanthropic initiatives, leveraging language skills and cultural understanding to facilitate collaboration and program development.

Position Overview for the Global Support Analyst - Chinese:

• Organizes and supports all communications with assigned foundation partners, including scheduling calls and coordinating information for new programs
• Maintains accurate and up-to-date records within the team’s CRM system, including revenue details, account and contact information, and challenges
• Provides program support by developing and refining language for all programs to ensure clarity and organizational standards
• Supports foundation assessments and participates in workshops to aid partner development and program advancement
• Offers verbal and written translation services, including real-time translation during training sessions and workshops

Requirements for the Global Support Analyst - Chinese:

• Very strong communication and interpersonal skills, and public speaking skills
• Fluency in both oral and written standard Chinese is essential for the role
• Requires demonstrated skill in working within a complex environment at senior levels with strong capabilities in planning, organization, and management
• Requires occasional travel and work locations on an international basis on weekends and evenings when necessary (travel up to a few times a year)
• Ability to work collaboratively with internal and external partners

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row