Global Student & Scholar Advisor (DSO/ARO)

Northeastern University; Arlington (VA); On-site; USD 49,000 - 67,000; Full time

Job summary

Northeastern University’s Office of Global Services seeks an International Student & Scholar Advisor (ISSA) to provide comprehensive nonimmigrant advising to F-1 and J-1 students and scholars, including dependents, across Northeastern’s U.S. campuses.

The ISSA will serve as a DSO/ARO, manage SEVIS records, advise on regulatory requirements, and collaborate with campus departments to support international student success.

Qualifications

• U.S. citizenship or lawful permanent residency is required for all DSO/ARO-designated roles, per federal regulations.
• Bachelor's degree.
• 1–3 years of formal experience as a DSO/ARO working directly with SEVIS to process documentation, maintain records, and comply with regulatory reporting requirements.
• Professional experience working with international student and/or scholar populations across the international student experience (pre-arrival, enrollment, post-completion employment).
• Ability and willingness to multitask and develop systems of organization for managing a high-volume caseload.
• High level of interpersonal and communication skills (verbal and written), with demonstrated intercultural competence.
• Ability to work independently in a fast-paced environment as a contributing member of a high-functioning team.
• Knowledge of privacy laws and the ability to exercise discretion and confidentiality when advising students and scholars.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and other web-based applications.

Responsibilities

• Advise, counsel, and assist F-1 students, J-1 students, and J-1 scholars to ensure maintenance of nonimmigrant status, employment authorization, and successful acculturation, academic, social, and personal adjustment.
• Create, update, and maintain student and scholar records in SEVIS, including reportable events, as required by federal regulations.
• Maintain up-to-date knowledge of federal regulations, SEVIS procedures, Northeastern academic policies, and OGS policies and procedures to provide timely and comprehensive advising.
• Provide guidance to Northeastern academic departments and key contacts on regulatory requirements, institutional policies, and OGS policies and procedures.
• Advise students on logistical matters, including obtaining a Social Security number and applying for a U.S. driver's license or state ID.
• Liaise with relevant government agencies, including DHS, SEVP, DOS, CBP, and USCIS, regarding student requests, data corrections, and travel.
• Design and/or deliver regulatory training for students, scholars, and colleagues.
• Communicate with academic and co-op/career advisors to support comprehensive international student advising.
• Collaborate with the OGS student support and programming team on orientation and other programming, including the initial review of F and J regulations with new students.
• Contribute to developing, designing, and implementing programs and systems that support and enrich the international student and scholar experience at Northeastern.
• Provide on-ground advising support and represent OGS at a U.S. Global Network campus, including attending campus-wide meetings and assisting with on-campus events.
• Support initiatives tied to the overall health of the campus landscape, spearheaded by campus leadership or in partnership with campus staff.
• Provide awareness and context to campus stakeholders regarding the international student lifecycle.
• Serve within the DSO on-call rotation, providing after-hours support for time-sensitive compliance matters on a scheduled basis.
• Perform other duties as assigned.
• Occasional evening and weekend work may be required, including for on-call coverage, orientations, and campus events.

Skills

DSO/ARO experience

Intercultural competence

Multitasking & organization

Communication skills

Privacy/compliance awareness

Microsoft Office proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Northeastern University’s Office of Global Services seeks an International Student & Scholar Advisor (ISSA) to provide comprehensive nonimmigrant advising to F-1 and J-1 students and scholars, including dependents, across Northeastern’s U.S. campuses.

The ISSA will serve as a DSO/ARO, manage SEVIS records, advise on regulatory requirements, and collaborate with campus departments to support international student success.