Global Student Advisor & Immigration Specialist

Phase2 Technology; Austin (TX); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Competitive benefits package

Paid time off and holidays

Tuition assistance

Job summary

The University of Texas at Austin seeks an International Student Advisor to provide immigration advising and holistic support to international students, guiding them through federal regulations and campus life. This role reports to the Global Engagement team and emphasizes collaboration and high-quality service.

Working at UT Austin, you’ll join a department that assists thousands of students and scholars, with a strong focus on compliance, outreach, and student success in a vibrant university

Qualifications

• Bachelor's degree and three years of professional experience in international student advising or immigration casework.
• Demonstrated ability to implement creative solutions and take initiative while working as part of a team in a fast-paced environment.
• Strong skills in professional and intercultural communication and public speaking.
• Proven capability to multitask and keep projects well-organized and on deadline.
• Strong computer and technological proficiency.
• Commitment to high-quality and efficient customer service.

Responsibilities

• Serve as an advisor for the University's international student population with an emphasis on those in F-1 and J-1 immigration status.
• Provide pre-arrival and arrival immigration guidance to prospective and admitted students.
• Advise students on work authorizations, immigration document extensions, status maintenance, visa applications, and international travel.
• Navigate complex cases involving U.S. Department of Homeland Security and State Department regulations.
• Empower student success through comprehensive counseling on university life, community integration, and the American educational experience.
• Assist students with practical matters, including finances, transportation, employment, and campus adjustment.
• Support high-volume email inquiries through the general inbox, collaborating with assistant advisors and document and compliance specialists to ensure timely responses.

Skills

Intercultural communication

Public speaking

Teamwork

Multitasking

Computer proficiency

Customer service

Immigration advising

Education

Bachelor's degree

Job description

The University of Texas at Austin seeks an International Student Advisor to provide immigration advising and holistic support to international students, guiding them through federal regulations and campus life. This role reports to the Global Engagement team and emphasizes collaboration and high-quality service.

Working at UT Austin, you’ll join a department that assists thousands of students and scholars, with a strong focus on compliance, outreach, and student success in a vibrant university