Assistant International Faculty and Scholar Advisor

Uniglobaltechnologies; Austin (TX); On-site; USD 44,000 - 54,000; Full time

Job summary

The University of Texas at Austin is seeking an Assistant International Faculty and Scholar Advisor to support international faculty and researchers with immigration processes.

This role focuses on J-1 Exchange Visitor matters, DS-2019 processing, and regulatory compliance, reporting to the assistant director for faculty and scholar services. Strong communication and collaboration skills are essential.

Qualifications

• Bachelor's degree and one year of related international experience.
• Strong analytical skills and ability to interpret complex regulations.
• Excellent customer service and cross-cultural communication.
• Superior written communication with attention to detail.
• Public speaking and presentations to diverse audiences.
• Strong organizational skills and ability to manage priorities.

Responsibilities

• Serve as primary contact for inquiries from international faculty and scholars.
• Provide guidance on immigration processes and DS-2019 procedures.
• Maintain SEVIS records and ensure regulatory compliance.
• Support program orientations and outreach to campus partners.
• Collaborate with ISSS leadership to interpret regulations and improve services.

Skills

Customer service

Analytical skills

Public speaking

Intercultural competence

Written communication

Organizational skills

Adaptability

Education

Bachelor's degree

Tools

SEVIS system

DS-2019 processing

Job description

United States — International Student Market

1.2M inbound students (2025) +3%

1. India 363K

2. China 266K

3. South Korea 42K

4. Canada 30K

5. Vietnam 26K

9 international branch campuses in United States

Job Posting Title: Assistant International Faculty and Scholar Advisor

Hiring Department: Global Engagement

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Non-Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue

Location: UT MAIN CAMPUS

Job Details

General Notes

The University of Texas at Austin (UT Austin) is one of the largest public universities in the United States and is the flagship of The University of Texas System. UT Austin enrolls more than 52,000 students studying in almost 120 bachelor’s degree programs and more than 220 graduate programs across 18 colleges and schools. UT Austin is steadfastly committed to global engagement and is home to more than 5,600 international students and 1,500 international scholars from more than 130 countries, with more than 530,000 living alumni in 176 counties around the world.

Texas Global advances UT Austin’s academic mission by leading, supporting, and coordinating the university’s international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming a cadre of impressive international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected.

Purpose

The assistant international faculty and scholar advisor serves as a vital resource for international faculty, scholars, and researchers navigating immigration processes at The University of Texas at Austin. This role on the International Student and Scholar Services (ISSS) team combines expertise in immigration regulations with a commitment to service excellence for our international academic community. The assistant international faculty and scholar advisor supports campus partners and visiting scholars by providing expert guidance on J-1 Exchange Visitor matters and ensuring institutional compliance with federal regulations. This position reports to the assistant director for faculty and scholar services.

Responsibilities

Communication and Outreach

• Manage and monitor the general inbox with professionalism, attention to detail, and timely follow-through, serving as the primary point of contact for inquiries from international faculty, scholars, and sponsoring departments.
• Provide clear, accurate information on complex immigration processes to diverse audiences, including faculty, researchers, and departmental partners
• Assist with orientations, workshops, and programming that translate complex immigration regulations into accessible information throughout the academic year
• Help maintain website information regarding programs, services, and related resources for international faculty and scholars
• Identify and recommend updates to web content related to international faculty and scholar processes

Immigration Compliance

• Serve as an Alternate Responsible Officer (ARO) for the J‑1 Exchange Visitor Program and provide general guidance on federal compliance and reporting requirements
• Prepare, issue, and distribute DS-2019 forms and process immigration requests with precision and meticulous attention to regulatory requirements
• Review immigration documentation submitted by prospective scholars and sponsoring departments for completeness and regulatory compliance
• Maintain and update records in the Student and Exchange Visitor System (SEVIS) in accordance with U.S. Department of State regulations and reporting deadlines
• Stay current with evolving immigration policies and contribute to the team's collective expertise
• Collaborate with ISSS leadership, as needed, to interpret and apply complex immigration regulations, exercising sound judgment within your scope of authority

Scholar-Centered Service

• Work as a highly functioning, collaborative member of the scholar advising team to support the needs of UT Austin's international faculty and scholar community
• Coordinate with front desk personnel to ensure seamless service delivery and appropriate response prioritization
• Identify opportunities for process improvement that benefit both scholars and the institution
• Transform routine administrative interactions into opportunities to build rapport with faculty, scholars, and campus partners

Team and Institutional Support

• Champion ISSS and Texas Global priorities through active participation in programs and community-building events
• Contribute to innovation through collaborative participation in staff meetings and working groups focused on enhancing service delivery
• Foster a sense of belonging by supporting and staffing programs that connect international students and scholars with each other and the greater University community

Required Qualifications

Bachelor's degree and one year of related international or higher education experience. Demonstrated analytical skills and ability to interpret and apply complex regulations. Exceptional customer service orientation with a commitment to serving international faculty, staff, and campus partners. Superior written communication skills with meticulous attention to detail. Professional demeanor and diplomatic approach to cross-cultural communication. Strong intercultural competence and sensitivity to diverse community needs. Proven public speaking abilities and experience delivering presentations to diverse audiences. Self-motivated work style with ability to function effectively both independently and collaboratively. Exceptional organizational skills and ability to manage competing priorities. Resilience and adaptability in a dynamic, high-volume environment. Relevant education and experience may be substituted as appropriate.

Note: Due to federal database requirements, only U.S. citizens and permanent residents may apply for this position.

Preferred Qualifications

Direct experience advising international faculty and scholars on J-1 Exchange Visitor regulations in a university or higher education setting. Familiarity with SEVIS and U.S. Department of State Exchange Visitor Program requirements. Experience working with diverse international populations. Understanding of international faculty and scholar adjustment challenges. Experience living or studying abroad.

Salary Range

$49,000+ depending on qualifications

Working Conditions

Work in a shared office environment. Work around standard office conditions. This position is located in Austin, Texas.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer ,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.