Global Strategic Operations Leader

Electronic Arts Ltd; Los Angeles (CA); On-site; USD 183,000 - 276,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k)

Job summary

Electronic Arts is seeking a Head of Business Operations in Los Angeles to translate strategic priorities into executable plans. You will own planning, OKRs, forecasting, and KPI systems across product, business, and operations, collaborating with engineers, researchers, and product leaders to drive execution.

This role blends strategic and financial rigor with AI-native tools, requiring strong leadership and the ability to navigate fast-moving, multi-stakeholder environments across global teams.

Qualifications

• 8+ years in business operations, strategy & operations, product operations, or program leadership in scaled consumer platforms.
• 3+ years of leading teams.
• Strong analytical, executive communication, and cross-functional leadership skills.
• Experience across technical and business domains, translating between product, engineering, and commercial priorities.
• Proven ability to execute in fast-moving environments with multiple stakeholders across different geographies.
• Familiarity with technically complex consumer products or ecosystems.
• English. Mandarin also preferred.

Responsibilities

• Own planning and operations: Translate priorities into integrated plans, timelines, and measurable outcomes; drive alignment and clear trade-offs across initiatives.
• Run operating cadence: Lead OKRs, business reviews, and milestone tracking to ensure ownership, decision velocity, and execution.
• Drive performance management: Build and maintain KPI systems across product, business, and operations; develop forecasting models and identify risks early.
• Support strategic decision-making: Partner with leaders to prioritize investments, resolve dependencies, and translate complex inputs into execution plans.
• Develop executive materials: Create clear, data-driven recommendations, including investment cases, prioritization frameworks, and progress updates.
• Bring external perspective: Monitor market, platform, and ecosystem trends and translate insights into implications for strategy and execution.
• Ensure organizational rigor: Partner on organizational design, resourcing, and governance (e.g., RACI, vendor management, compliance considerations).

Skills

Leadership

Strategy & Operations

Cross-functional Collaboration

Executive Communication

Analytical Thinking

Business-Technical Translation

English & Mandarin Proficiency

Job description

Electronic Arts is seeking a Head of Business Operations in Los Angeles to translate strategic priorities into executable plans. You will own planning, OKRs, forecasting, and KPI systems across product, business, and operations, collaborating with engineers, researchers, and product leaders to drive execution.

This role blends strategic and financial rigor with AI-native tools, requiring strong leadership and the ability to navigate fast-moving, multi-stakeholder environments across global teams.