AI-Driven Ops & Strategy Leader

Electronic Arts (EA); California; On-site; USD 183,000 - 276,000; Full time

Job summary

Electronic Arts seeks a Head of Business Operations in California. You will own planning, OKRs, forecasting, and unit economics, combining strategic rigor with AI-native tool fluency. You will partner with engineers, researchers, and product leaders to drive execution and create executive-ready materials.

Responsibilities include building KPI systems, running operating cadence, and guiding strategic investments while maintaining organizational discipline and governance across initiatives.

Qualifications

• 8+ years in business operations, strategy & operations, product operations, or program leadership.
• 3+ years of leading teams.
• Strong analytical, executive communication, and cross-functional leadership skills.
• Experience translating between product, engineering, and commercial priorities.
• Proven ability to execute in fast-moving environments with multiple stakeholders across geographies.
• English. Mandarin also preferred.

Responsibilities

• Own planning and operations: Translate priorities into integrated plans, timelines, and measurable outcomes.
• Run operating cadence: Lead OKRs, business reviews, and milestone tracking.
• Drive performance management: Build and maintain KPI systems and forecasting models.
• Support strategic decision-making: Prioritize investments and translate inputs into plans.
• Develop executive materials: Create data-driven recommendations and progress updates.
• Bring external perspective: Monitor market trends and translate insights for strategy.
• Ensure organizational rigor: Partner on governance, resourcing, and vendor management.

Skills

Business operations

Strategy & ops

Cross-functional leadership

Executive communication

Analytical skills

Technical & business domains

English proficiency

Mandarin preferred

Job description

Electronic Arts seeks a Head of Business Operations in California. You will own planning, OKRs, forecasting, and unit economics, combining strategic rigor with AI-native tool fluency. You will partner with engineers, researchers, and product leaders to drive execution and create executive-ready materials.

Responsibilities include building KPI systems, running operating cadence, and guiding strategic investments while maintaining organizational discipline and governance across initiatives.