Global Strategic Account Manager, Data Center Solutions

Johnson Controls; Grand Rapids (MI); Remote; USD 101,000 - 157,000; Full time

Job summary

Johnson Controls is seeking a Global Strategic Account Manager for our Data Center Solutions team to lead enterprise sales across the U.S. You will build long-term relationships with data center owners and owner representatives, qualify opportunities, and close deals with a focus on measurable business outcomes and a clear ROI.

This executive-facing role requires deep experience in strategic account management, strong financial acumen, and the ability to navigate a highly matrixed organization.

Qualifications

• Requires 10+ years of progressive strategic account sales experience at the executive level and above.
• Experience selling enterprise-level solutions in the data center market.
• Excellent initiative and interpersonal communications skills.
• Ability to travel up to 25% nationwide; virtually located position.

Responsibilities

• Lead enterprise-level sales opportunities from prospecting through negotiation and close.
• Promote value proposition to executive contacts and decision-makers in the data center market.
• Develop comprehensive solutions aligned with client goals, operations, and financial objectives.
• Build relationships with enterprise, hyperscale, and colocation clients across multi-site accounts.
• Coordinate with cross-domain teams to execute account plans and supporting digital offerings.

Skills

Strategic account sales

Executive-level selling

Data center market knowledge

Client relationship management

Education

Bachelor’s degree

MBA (preferred)

Job description

About us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

Johnson Controls is seeking a Global Strategic Account Manager for our Data Center Solutions team. In this role, you will support enterprise, hyperscale, and colocation customers with financially accretive building solutions that connect operational needs, digital infrastructure, and measurable business outcomes. You will lead strategic sales activity for large-scale data center accounts across the U.S., building long-term relationships with facility owners and owner representatives while identifying, qualifying, and closing new opportunities. This is a consultative, executive-facing role focused on positioning Johnson Controls as a trusted partner and delivering integrated solutions with a clear return on investment.

How you will do it

Drive enterprise-level sales opportunities from prospecting and qualification through negotiation and close.
Promote Johnson Controls’ value proposition to executive contacts, consultants, and decision-makers in the data center market.
Develop and present comprehensive solutions that align with client business goals, operational needs, and financial objectives.
Build and expand relationships with enterprise, hyperscale, and colocation clients across complex, multi-site accounts.
Partner with cross-domain strategic account managers to create and execute account plans for multi-site and integrated digital offerings.
Work with internal technical and financial subject matter experts to shape customized solutions and supporting business cases.
Apply knowledge of competitor strategies, offerings, and market approaches to differentiate Johnson Controls effectively.
Use market strategy, segmentation, and opportunity prioritization to focus resources on the highest-value pursuits.
Manage pipeline discipline in Salesforce, including next steps, action items, milestone dates, and monthly checkpoints.
Lead internal opportunity teams and coordinate with sales, operations, and administrative partners to support client satisfaction and delivery.
Sell confidently and independently to executive stakeholders, keeping the discussion centered on outcomes, value, and profitable growth.
Stay close to the customer’s business drivers by listening carefully, asking the right questions, and aligning solutions to operational, environmental, and financial priorities.
Work across teams with clarity and accountability, bringing together cross-domain leaders, technical experts, and internal partners to move opportunities forward.
Improve the sales process continuously by using disciplined planning, candid communication, documented progress, and consistent Salesforce hygiene to maintain momentum.
Remove obstacles and keep focus on what matters so clients see a clear path from concept to commitment and Johnson Controls can deliver on its promise.

What we look for

• 10+ years of progressive strategic account sales experience at the executive level and above
• 5+ years of experience selling enterprise level solutions in the data center market
• Bachelor’s degree
• Excellent initiative and interpersonal communications skills
• Experience working in a highly matrixed company environment
• Financial acumen and ability to organize large data sets
• Demonstrated ability to influence the market at key levels
• Ability to travel up to 25% (nation-wide; virtually located position)
• HVAC industry experience
• Preferred MBA

Salary Range

HIRING SALARY RANGE: $101,000- 157,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Equal Employment Opportunity

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Our brand

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.