Global Strategic Account Director

TRM Labs; United States; Remote; USD 146,000 - 189,000; Full time

Job summary

TRM Labs is seeking a Global Strategic Account Director to market new data products and expand existing enterprise accounts. This role requires a dynamic individual with extensive SaaS sales experience, adept at navigating customer relationships and shaping the go-to-market strategy. The successful candidate will collaborate cross-functionally and require a strong technical background in data products, contributing significantly to the mission of fighting crime through blockchain intelligence.

Qualifications

• 8+ years in enterprise SaaS sales with a track record of scaling new products.
• Strong comfort with technical concepts and data products.
• Exceptional executive presence and listening skills.

Responsibilities

• Expand and deepen footprint across existing enterprise accounts.
• Lead the entire expansion sales motion from needs discovery to deal closure.
• Collaborate with product teams to iterate on messaging and refine positioning.

Skills

Sales Strategy

Customer Relationship Management

Market Analysis

Product Development

Data Analytics

Job description

Join to apply for the Global Strategic Account Director role at TRM Labs

Join to apply for the Global Strategic Account Director role at TRM Labs

TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily. Whether analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, you'll have the opportunity to make a meaningful and lasting impact.

TRM Labs is looking for a Global Strategic Account Director to bring our newest data products to market by expanding and deepening our footprint across existing enterprise accounts. This role is for someone who thrives at the intersection of strategy, execution, and customer obsession—someone who’s passionate about helping financial institutions realize entirely new outcomes with TRM’s intelligence platform.

You’ll work directly with TRM’s founder, product, and GTM teams to iterate messaging, learn from the field, and shape how new products drive impact within our most critical customer relationships.

The impact you will have:

• Bring new data products to market by working within existing accounts to uncover and activate high-value opportunities
• Partner closely with account owners and cross-functional teams to collaborate on relationships already in place, helping customers discover new use cases and expand value
• Lead the entire expansion sales motion—from stakeholder mapping and needs discovery to solution development and deal closure
• Collaborate with our founder and product teams to iterate on messaging, refine positioning, and surface feedback that informs roadmap and strategy
• Stay embedded in key accounts through renewals, workshops, advisory sessions, and expansion opportunities
• Travel frequently across EMEA and the U.S. (up to 50%) to meet with clients, participate in events, and host executive briefings
  
  

What we’re looking for:

• You’ve been a pathfinder previously, scaling >$2.5M in under 12 months for a new product. You understand how to listen to the market, bring insights back to the company for rapid product evolution, and how to iterate quickly on messaging.
• 8+ years in enterprise SaaS sales, ideally selling data, compliance, fraud, or AI products into financial institutions, FinTechs, or crypto companies
• Experience working within existing customer relationships to land new product lines and drive expansion revenue
• A track record of success launching early-stage or newly released products into the market
• Strong comfort with technical concepts and data products—you understand what they do (and don’t do) and can translate that value to customers
• Exceptional executive presence, curiosity, listening skills, and comfort navigating ambiguity
• A builder’s mindset—you enjoy shaping the GTM playbook, not just executing one
• Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only. The following represents the expected range of compensation for this role:
• The estimated base salary range for this role is $146,667 - $188,333
• Additionally, this role may be eligible to participate in TRM’s equity plan.
• Please note – we factor in the different costs for geographies outside the United States.
  

About the Team:

• Our team thrives on collaboration, always looking out for each other by sharing opportunities and competitive insights. We actively exchange ideas and strategies to boost each other's sales efforts. Communication is key, and we primarily use Slack, making sure to @mention colleagues for timely responses. Our routine includes weekly 1-on-1 meetings with managers, bi-weekly team meetings, and monthly Pod meetings with the broader support organization. Above all, we prioritize our customers' missions, and this dedication is reflected in every aspect of our TRM life.
• Our team predominantly operates in the EST timezone, with some members in PST. We start our day around 8:00 am and typically finish after 5:00 pm. While we may work beyond standard hours when necessary, we deeply respect family time and strive not to intrude on it. We're committed to contributing whenever needed, ensuring our team's success isn't confined to a 40-hour workweek.
  
  

Learn about TRM Speed in this position:

• Rapid Opportunity Assessment: You'll swiftly qualify or disqualify opportunities to ensure a strong, future-focused pipeline. Your goal is to add more than $500k in qualified pipeline each month, targeting next quarter and beyond.
• Sales Campaigns: You'll develop two new sales campaigns each month to accelerate pipeline growth, with a focus on generating in-quarter opportunities.
• Strategic Sales Planning: You'll regularly update and evaluate a strategic sales plan for all Tier 1 current customers and identify potential Tier 1 prospects on a monthly basis.
  
  

Life at TRM Labs

Leadership Principles

Our LPs are foundational elements of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day.

• Impact-Oriented Trailblazer – We put customers first, driving for speed, focus, and adaptability.
• Master Craftsperson – We prioritize speed, high standards, and distributed ownership.
• Inspiring Colleague – We value humility, candor, and a one-team mindset.
  
  

Accelerate your Career

Join a mission-driven team of industry leaders and make a real-world impact—disrupting terrorist networks, recovering stolen funds, and more. At TRM, you will:

• Work alongside top experts and learn every day.
• Embrace a growth mindset with development opportunities tailored to your role.
• Take on high-impact challenges in a fast-paced, collaborative environment.
  
  

Thrive as a Global Team

As a remote-first company, TRM Labs is built for global collaboration.

• We cultivate a strong remote culture through clear communication, thorough documentation, and meaningful relationships.
• We invest in offsites, regional meetups, virtual coffee chats, and onboarding buddies to foster collaboration.
• By prioritizing trust and belonging, we harness the strengths of a global team while staying aligned with our mission and values.
  
  

Join our mission!

We’re looking for team members who thrive in fast-paced, high-impact environments and love building from the ground up. TRM is remote-first, with an exceptionally talented global team. If you enjoy solving tough problems and seeing your work make a difference for billions of people, we want you here. Don’t worry if your experience doesn’t perfectly match a job description— we value passion, problem-solving, and unique career paths. If you’re excited about TRM’s mission, we want to hear from you.

Recruitment agencies

TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.

Privacy Policy

By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy

Learn More: Company Values | Interviewing | FAQs

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Information Services

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