Global Social Media & Content Ops Director

Epic Games; Los Angeles (CA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Unlimited PTO

Sabbatical after 7 years

Job summary

Epic Games seeks a Social Media and Content Ops Director to lead Fortnite’s social strategy, global growth, and storytelling across major platforms. You will guide a multidisciplinary team spanning strategy, creative, content, community, and analytics, partnering with Marketing, Communications, and Product teams to ensure a consistent voice that resonates worldwide.

The role emphasizes audience-first thinking, data-driven decisions, and the ability to drive innovative content formats and

Qualifications

• 7–10+ years in social media and/or digital content
• Experience managing large-scale global programs
• Background in Gaming or adjacent Tech/Entertainment
• Proven track record building global social strategies
• Strong understanding of platform ecosystems
• Experience mentoring senior teams
• Data-driven judgment and creative instincts
• Experience collaborating with executives

Responsibilities

• Translate company priorities into breakthrough social storytelling and audience engagement strategies
• Drive innovative content formats and platform strategies across Fortnite’s social ecosystem
• Lead cross-functional collaboration with Marketing, Communications, and Partnerships
• Integrate data and insights into creative decision-making and measure outcomes
• Oversee governance of Fortnite’s brand voice across regions and game modes
• Analyze metrics with rapid iteration to improve campaigns

Skills

Social media strategy

Global programs

Data-driven decision making

Executive collaboration

Platform ecosystem expertise

Creativity & storytelling

Campaign measurement

Team mentorship

Tools

Sprout

Emplifi

Radarly

ListenFirst

Job description

Epic Games seeks a Social Media and Content Ops Director to lead Fortnite’s social strategy, global growth, and storytelling across major platforms. You will guide a multidisciplinary team spanning strategy, creative, content, community, and analytics, partnering with Marketing, Communications, and Product teams to ensure a consistent voice that resonates worldwide.

The role emphasizes audience-first thinking, data-driven decisions, and the ability to drive innovative content formats and