Global Social Channel & Community Manager (LinkedIn & YouTube)

NICE; Hoboken (NJ); Presencial; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

NiCE is seeking a hands-on Social Channel & Community Manager to lead our global social presence, with primary focus on LinkedIn and YouTube. You will work with our Global Social Lead and Content Creator to craft engaging content, identify conversations, and build an active daily presence for NiCE and NiCE Cognigy across channels.

You will monitor trends, shape the editorial calendar, collaborate across Marketing, and drive performance while supporting advocacy programs and executive

Formación

• 2-5 years of hands-on social media experience with multiple brand channels.
• Bachelor’s degree in Marketing or related field or equivalent experience.
• Strong experience with LinkedIn and YouTube and other major platforms.

Responsabilidades

• Manage day-to-day calendar coordination, scheduling, publishing and account management for social channels.
• Monitor conversations and trends, translate insights into post ideas and participation opportunities.
• Engage with audiences, respond thoughtfully and escalate issues as needed.
• Shape the editorial calendar balancing original content and campaign initiatives.
• Collaborate with our Social Content Creator to develop channel-native content.
• Work with marketing teams to bring stories and perspectives to social.
• Track performance and share insights to improve engagement and channel effectiveness.
• Support executives and employees participation through social programs.

Conocimientos

Social media management

LinkedIn marketing

YouTube management

Editorial writing

Content strategy

Educación

Bachelor's degree

Descripción del empleo

NiCE is seeking a hands-on Social Channel & Community Manager to lead our global social presence, with primary focus on LinkedIn and YouTube. You will work with our Global Social Lead and Content Creator to craft engaging content, identify conversations, and build an active daily presence for NiCE and NiCE Cognigy across channels.

You will monitor trends, shape the editorial calendar, collaborate across Marketing, and drive performance while supporting advocacy programs and executive