Global Service Parts & Logistics Leader

Becton Dickinson; Durham (NC); On-site; USD 184,000 - 294,000; Full time

Job summary

Becton, Dickinson and Company (BD) seeks a senior leader to own global service parts planning, inventory strategy, and depot repair governance. You will drive cross-functional programs across regions, improve service levels, and optimize working capital while leading a high-performing team.

You will shape a scalable operating model, align with regional teams, and deliver KPI-driven improvements in availability, cost, and speed to customer.

Qualifications

• 10+ years of experience in service parts planning, aftermarket logistics, depot repair, field service operations, or adjacent service operations roles.
• Proven leadership in global service parts planning, logistics, inventory optimisation, distribution strategy, and partner governance.
• Experience leading cross-functional teams and external partners in a complex, matrixed global environment.

Responsibilities

• Lead global spare parts demand planning, inventory policy, and lifecycle strategy across field stock, depots, and partner locations.
• Define and optimise the global logistics and distribution network, including stocking strategy, transportation, and partner performance.
• Set global stocking strategies by location and criticality to ensure the right part is in the right place at the right time while balancing service levels and working capital.
• Support service-part lifecycle governance for new product introductions, engineering changes, and end-of-life transitions to reduce disruption and obsolescence risk.
• Lead third-party logistics and repair partner governance, including performance expectations, service levels, and cost accountability.
• Drive network and process standardisation across regions while allowing for local market requirements, creating one scalable global operating model.
• Translate service demand signals into planning, repair, and distribution decisions through disciplined forecasting, capacity planning, and KPI-based operating reviews.
• Oversee global depot repair operations, including capacity, turnaround, repair strategy, quality standards, and cost performance.
• Drive a standardised global operating model by partnering with regional service teams, supply chain, manufacturing, finance, procurement, and external vendors, with clear accountability boundaries and strong cross‑functional governance.
• Build operating cadence, KPI reviews, and continuous improvement disciplines that improve service availability, inventory efficiency, and customer outcomes.

Job description

Becton, Dickinson and Company (BD) seeks a senior leader to own global service parts planning, inventory strategy, and depot repair governance. You will drive cross-functional programs across regions, improve service levels, and optimize working capital while leading a high-performing team.

You will shape a scalable operating model, align with regional teams, and deliver KPI-driven improvements in availability, cost, and speed to customer.