Director, Global Service Parts Planning & Logistics

Becton Dickinson NA; San Diego (CA); On-site; USD 184,000 - 294,000; Full time

Job summary

BD is seeking a senior leader to manage global service parts planning and logistics, shaping a scalable operating model across regions. You will drive demand planning, inventory policy, and lifecycle strategy for field stock, depots, and partner locations.

You will lead cross-functional teams with engineering, manufacturing, finance, and suppliers, optimize stocking strategies, partner governance, and cost accountability, and deliver improvements in service availability and cost performance.

Qualifications

• 10+ years of experience in service parts planning, aftermarket logistics, depot repair, field service operations, or related roles.
• Proven leadership in global service parts planning, logistics, inventory optimization, distribution strategy, and partner governance.
• Experience leading cross-functional teams and external partners in a complex, matrixed global environment.
• Strong business and financial acumen with a track record of transformation and continuous improvement.

Responsibilities

• Lead global spare parts demand planning and lifecycle strategy.
• Define global logistics and distribution network and performance.
• Set stocking strategies by location balancing service levels and working capital.
• Oversee service-part lifecycle governance for new products and end-of-life transitions.
• Lead third-party logistics and repair partner governance and cost accountability.
• Drive global operating model standardization across regions with local flexibility.
• Translate service demand into planning, repair and distribution decisions via forecasting.
• Build operating cadence, KPI reviews, and continuous improvement disciplines.

Skills

Global service parts planning

Logistics management

Inventory optimization

Distribution strategy

Partner governance

Cross-functional leadership

Financial acumen

Data-driven decision making

Job description

Job Description

We are the people who give possibilities purposeBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. Job DescriptionWe are the makers of possibleBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Essential Duties & Responsibilities

• Lead global spare parts demand planning, inventory policy, and lifecycle strategy across field stock, depots, and partner locations.
• Define and optimize the global logistics and distribution network, including stocking strategy, transportation, and partner performance.
• Set global stocking strategies by location and criticality to ensure the right part is in the right place at the right time while balancing service levels and working capital.
• Support service-part lifecycle governance for new product introductions, engineering changes, and end-of-life transitions to reduce disruption and obsolescence risk.
• Lead third-party logistics and repair partner governance, including performance expectations, service levels, and cost accountability.
• Drive network and process standardization across regions while allowing for local market requirements, creating one scalable global operating model.
• Translate service demand signals into planning , repair, and distribution decisions through disciplined forecasting, capacity planning, and KPI-based operating reviews.
• Oversee global depot repair operations, including capacity, turnaround, repair strategy, quality standards, and cost performance.
• Drive a standardized global operating model by partnering with regional service teams, supply chain , manufacturing, finance, procurement, and external vendors , with clear accountability boundaries and strong cross-functional governance.
• Build operating cadence, KPI reviews, and continuous improvement disciplines that improve service availability, inventory efficiency, and customer outcomes.
• Shape the future-state service logistics operating model, including evaluation of adjacent service-related flows as business needs evolve , while maintaining strong partnership with ISC and regional operations.
• Build and lead a high-performing team of managers and individual contributors to execute the global service parts planning and logistics strategy.

Key Outcomes / Success Metrics

• Higher part availability , improved first-time fix, and reduced customer downtime.
• Better inventory productivity through improved turns and lower excess/obsolete stock.
• Reduced logistics cost, faster lead times, and stronger depot turnaround performance.
• A scalable, standardized global operating model with clear accountability and performance visibility.

Qualifications

• 10+ years of experience in service parts planning , aftermarket logistics , depot repair, field service operations , or adjacent service operations roles .
• Proven leadership in global service parts planning, logistics , inventory optimization, distribution strategy , and partner governance .
• Experience leading cross-functional teams and external partners in a complex, matrixed global environment.
• Strong business and financial acumen, with a track record of transformation, standardization, and continuous improvement.

Leadership Profile

• Global service operations mindset with the ability to drive one operating model across regions while partnering effectively across functions .
• Data-driven, outcomes-focused leader who can balance strategy with operational execution.
• Strong influencer and communicator who builds trust across functions and executive stakeholders.
• Comfortable leading through complexity, ambiguity, and transformation.

Physical / Mental Requirements

Flexibility to work global business hours with occasional after - hours support for escalations or major events.Ability to travel internationally up to 20% for site visits, customer meetings, or leadership forums.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization's investment in BD University, you will continually level up your tech skills and expertise.To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.To learn more about BD visit https://bd.com/careers

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers .

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work LocationUSA CA - San Diego Bldg A&BAdditional LocationsCHE Eysins - Business Park Terre-Bonne, USA NC - Durham - Roche DriveWork ShiftAt BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under " Our Commitment to You ."Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role. Salary Range Information $183,700.00 - $293,900.00 USD Annual