Global Service Operations Leader, Medical Devices

Philips International

Colorado Springs (CO)

On-site

USD 151,000 - 241,000

Full time

5 days ago

Be an early applicant

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Total Rewards benefits

401k match

Stock purchase plan

Job summary

Philips is seeking a Service Operations Manager to lead a global service network across interventional cardiology and vascular devices. You will own field performance, delivery execution, and governance for a distributed team, setting the rhythm for corrective, preventive, and installation services across North America while coordinating with international leaders.

You will oversee training, certification, and education programs, ensuring engineers maintain competence across legacy and

Qualifications

8+ years of experience with Bachelor's OR 6+ years with Master's in Service Delivery/Service Operations.
Bachelor's / Master's Degree in Health Science, Architecture, Engineering, or Business Management.
Must be able to meet the physical, cognitive and environmental requirements for the role.

Responsibilities

Lead service operations for a global interventional cardiology and vascular device portfolio.
Own field performance, delivery execution, and operational governance across a geographically distributed team.
Set the operating rhythm for corrective, preventive, and installation service across North America.
Partner with international service leaders to align standards globally.
Drive measurable improvements in service performance using defined KPIs.