Global Senior Category Manager – Corporate Travel Procurement & Operations

Iron Mountain; Austin (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading global information management company seeks a Senior Category Manager for Corporate Travel in Austin, Texas. This role focuses on managing and optimizing the company's travel program while negotiating contracts and suppliers. Ideal candidates should have over 10 years of experience in procurement or travel management, showcasing strong vendor relations and communication skills. Competitive salary with opportunity for impact in a dynamic environment.

Qualifications

• 10+ years of experience in procurement or travel programs.
• Experience in presenting metrics and risks to C-suite leaders.
• Proven history of leading global sourcing initiatives.

Responsibilities

• Negotiate global deals with travel service providers.
• Manage supplier relationships and performance.
• Develop a comprehensive global travel category strategy.

Skills

Supplier negotiation

Contract management

Category planning

Vendor relations

Change management

Communication

Education

Bachelor’s degree in Procurement, Business, Supply Chain

Tools

Concur

Workday

Job description

Global Senior Category Manager – Corporate Travel Procurement & Operations

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Build the Future of Travel at Iron Mountain

At IRM, we’re not just looking for someone to run our travel program — we’re looking for someone to own it, transform it, and lead it into the future.

As the Senior Category Manager, Corporate Travel & Operations, you’ll be the go‑to expert in modernizing, controlling, and optimizing how IRM’s employees travel around the world. You are responsible for developing and managing a company’s travel program to ensure employee travel is cost‑effective, efficient, compliant with policy, and aligned with business needs. This role bridges internal business requirements with external travel service providers, with a strong focus on policy adherence, duty of care, cost control, and traveler satisfaction.

What You’ll Own

• Negotiate global and regional deals with hotels, airlines, car rental providers, rideshare platforms, and booking tools
• Take control of our current TMC relationship (FCM), optimize fulfillment, and ensure adherence to policy
• Redesign our travel policy in partnership with Procurement CoE and the CPO to reflect modern business travel needs, cost controls, and duty of care
• Implement compliance controls, enforce policies, and report violations
• Own the travel operations tech stack — ensure tools like Concur, Workday, or other systems are integrated, effective, and user‑friendly
• Drive reporting, analytics, and insights that impact IRM’s bottom line (P&L savings, soft dollar wins, supplier performance)

Key Responsibilities

• Develop and lead a comprehensive global travel category strategy
• Define and implement sourcing strategies (supplier consolidation, market benchmarking, AI‑driven insights)
• Manage supplier relationships and performance (hotels, airlines, rideshare, TMC, and more)
• Partner across Procurement, Finance, Risk, and Legal to manage compliance, risk, and duty of care
• Deliver P&L‑impacting savings and improve the employee travel experience simultaneously

Performance Measures

• Assurance that the performance and support of the travel partner/platform is optimized and measured to demonstrate success. Force accountability to performance and continuous improvement of its service offering.
• Expand the program, where applicable, to un/under‑served regions in partnership with the Corporate Card Program
• Improvement in supplier performance metrics (e.g., fulfillment rate, quality, responsiveness)
• Stakeholder satisfaction and engagement with travel experience
• Risk reduction, contract coverage, and compliance levels across supplier base

Experience & Skills

• Bachelor’s degree in Procurement, Business, Supply Chain, or related field (required)
• 10+ years of experience in procurement, travel programs or both. Industry experience is strongly preferred.
• Traveler Engagement: Advises and trains employees on policy and tools; demands empathy, clear coaching, and change‑management aptitude.
• Executive presence: Comfortability presenting travel metrics, risks, and savings to C‑suite leaders, Finance and regional head. The ability to translate complex issues into concise, persuasive communication and confidence in Q&A.
• Vendor Relations: Negotiates contracts and manages SLAs with TMCs, airlines, hotels, and ground‑transport providers; relies on expert negotiation and relationship‑management abilities.
• Strong track record of leading global sourcing initiatives and delivering commercial outcomes across regions.
• Advanced skills in supplier negotiation, contract structuring, and category planning.
• Experience operating in regulated environments with exposure to legal, data privacy, and labour compliance requirements.

Preferred

• Experience negotiating with, and managing, travel partners of all types. Experience or exposure to the travel sector directly, if possible.
• Experience developing global supplier frameworks and governance models.
• MCIPS qualification or equivalent professional certification.
• Knowledge of procurement systems, analytics tools, and performance dashboards.
• Experience leading cross‑functional teams in a matrixed environment.

Decision Rights & Scope

• Category spend accountability: up to $80M globally
• Approval authority: up to $100,000 per transaction in system
• Contract ownership and negotiation authority: up to $15 million per contract
• Management of matrix project teams across numerous geographies
• Primary interface for strategic suppliers in category area.

Category: Finance.

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Requisition: J0093416

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, please refer to our internal resources.