Global Security - Vulnerable Adult Investigator

J.P. Morgan; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading financial institution seeks a Global Security - Vulnerable Adult Investigator to conduct investigations into vulnerable adult exploitation. This role requires strong analytical skills and a deep understanding of fraud and risk, ensuring compliance with regulatory requirements while protecting vulnerable customers.

Qualifications

• Minimum of 5 years of experience in financial or vulnerable adult related investigations.
• Good analytical skills with a strong attention to detail.

Responsibilities

• Conducts external investigations related to vulnerable adult and elder financial exploitation.
• Compiles evidence and interviews witnesses for investigations.
• Maintains relationships with law enforcement and regulatory bodies.

Skills

Analytical Skills

Problem Solving

Communication

Time Management

Tools

MS Office

Job description

The mission of theGlobal Security (GS) team is the protection of the firm’s people and assets, ensuring the safety and soundness of JPMorgan Chase’s business operations throughout the world. GS works to minimizedisruptionandthreatsthat undermine our businesses’ ability to serve our customers bystaying in frontof external and internal risks,screeningall new employees, protecting our franchises when needed with thorough investigations,ensuring the safetyof business travelers, and working tokeep our businessesopen during extraordinary situations from weather disruptions to local protests.

As a Global Security - Vulnerable Adult Investigator within the Global Security team, you will be responsible for conducting thorough investigations related to vulnerable adult and elder financial exploitation issues. You will work closely with internal and external partners, ensuring compliance with regulatory requirements and contributing to the safety and soundness of our business operations. Your role will require a deep understanding of fraud and risk, and the ability to identify potential control and procedural changes. This role provides an opportunity to protect our most vulnerable customers and make a significant impact on our business operations.

Job Responsibilities:

• Conducts external investigations related to vulnerable adult and elder financial exploitation issues as part of the Vulnerable Adult Investigations Team.
• Compile thorough and accurate evidence, interviewing witnesses and suspects, tracing financial transactions, timely documentation in the case management system, appropriately remediating activity and complying with regulatory requirements.
• Collects and evaluates ideas, technology and industry risks to aid GS’s fraud detection and investigations methodology.
• Works closely with Adult Protective Services and law enforcement related to the regulatory reporting and prosecution of investigations.
• Demonstrates a thorough knowledge of bank operations, policies, and procedures required to facilitate investigations.
• Demonstrates independent decision making and keeps GS management briefed on investigations to include consultation on more complex issues.
• Maintains relationships with peers from law enforcement and regulatory bodies to stay current on issues affecting the firm.

Required Qualifications, Capabilities and Skills:

• Minimum of 5 years of experience in financial or vulnerable adult related investigations and/or banking industry experience
• Good analytical skills with a strong attention to detail
• Ability to effectively multi-task with strong time management and organizational skills
• Good problem solving and issue resolution skills
• Good oral and written communication abilities
• Ability to interact with clients in a professional manner regarding sensitive situations
• Proficient in MS Office tools

Preferred Qualifications, Capabilities and Skills:

• Industry recognized certifications such as CFE, CFI, etc.
• Ability to research and analyze bank statements, credit card statements and other financial records.
• Strong leadership skills, showing the ability to not only work independently but also assist the members of your team
• Business-specific skills/certifications will be considered