Global Security Operations Center / Central Station Operator

TriCorps; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

TriCorps is seeking a Global Security Operations Center / Central Station Operator in Oklahoma City. The role involves monitoring alarm signals, responding promptly, and maintaining documentation. Ideal candidates will possess excellent communication skills and a strong work ethic. This full-time position offers various shifts and competitive hourly wages, along with benefits such as medical and dental insurance.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Short Term Disability

Long Term Disability

401K/403b Plan

Qualifications

• Fluent in English, additional language a plus.
• Excellent verbal and written communication skills required.
• Knowledge of basic computer functions needed.

Responsibilities

• Monitor video and alarm signals, respond to alarms.
• Document all responses in alarm monitoring software.
• Make necessary outgoing calls to verify alarms.

Skills

Communication

Multi-tasking

Detail-oriented

Customer service

Education

High School Diploma or Equivalent

Tools

Microsoft Windows

Job description

Global Security Operations Center / Central Station Operator

Global Security Operations Center / Central Station Operator

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Job Description

Global Security Operations Center / Central Station Operator

Job Description

Global Security Operations Center / Central Station Operator

Oklahoma City, OK, United States of America

$ 12.50 - $ 15.00

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Overview

At TriCorps, we truly care about our employees. When you join our team, you become a part of our family. In an industry notorious for mergers and acquisitions, which means instability for employees and clients, TriCorps has broken the mold. For over twenty years, TriCorps has remained privately held and operated by the same ownership and management. Unlike most security firms, Our operational leadership knows what it looks like to stand a post, because we've done it. We strive every day to make sure our personnel have the best experience as TriCorps employees.

TriCorps offers medical, vision, dental, and life insurance to employees, along with impressive employee assistance programs. We can offer full-time positions and also the flexibility of part-time schedules.

Job Skills / Requirements

Monitor video and alarm signals and respond to alarms using the information provided on instruction screens.

Places necessary outgoing calls to verify an alarm, dispatch the proper authorities, and notify responsible parties.

Needs the ability to remain calm and speak clearly to customers.

Properly documents all responses for the alarm within the alarm monitoring software.

Other duties to be assigned as needed.

Requirements

Fluent in English additional language a plus

Excellent verbal and written communications skills are a must.

Knowledge of basic computer functions including Microsoft Windows and associated programs.

Ability to type 20 WPM minimum.

Candidates must possess strong organizational skills, ability to multi-task and be detail oriented.

Excellent communication and customer service skills.

Reliable work ethic.

Ability to complete tasks in a timely manner.

Needs the ability to prioritize.

Needs the ability to work independently or as a team member.

Must have the flexibility to work weekends or other shifts.

Call center or central station experience is preferred, but not required.

Education Requirements (Any)

High School Diploma or Equivalent

Additional Information / Benefits

This position is full time, cover the overnight shift from 11pm - 7am.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Short Term Disability, Long Term Disability, 401K/403b Plan

This job reports to the Command Center Supervisor

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Security and Investigations

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