Global Security - Critical Facility Security Officer

J.P. Morgan; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive total rewards

On-site health and wellness centers

Retirement savings plan

Job summary

JPMorganChase is seeking a Security Officer to maintain a safe environment across North American locations, reporting to the Global Security North America Physical Security team. You will respond to emergencies, manage access, and ensure facility integrity while upholding professionalism and exceptional service.

The role requires an active security license, CPR/AED/First Aid, and Fire Watch certification, with experience in security systems and incident reporting.

Qualifications

• Must hold an active State Security Guard license.
• CPR, AED and First Aid certifications are required.
• Certificate of Fitness for Fire Watch (F-01) is required.
• Working knowledge of security systems, alarm management, and access control.
• Strong communication and customer-service orientation.

Responsibilities

• Safeguard facilities with a visible security presence.
• Inspect grounds and report safety or security risks.
• Control access; verify authorized entrants only.
• Manage alarms and lead emergency response per protocols.
• Conduct counter-surveillance to deter threats.
• Report hazards and coordinate with response teams.
• Defuse escalated situations with de-escalation techniques.
• Support event security and executive protection as assigned.
• Maintain certifications and security clearances.

Skills

Active State Security Guard License

CPR AED First Aid

Fire Watch Certificate F-01

Communication skills

Professional appearance

Education

Associate degree or U.S. Military background

Tools

Incident reporting software

Integrated security platforms

Alarm management systems

Mobile communications

Job description

There's nothing more important than the safety of our people, clients, and communities — and that's exactly what you'll help protect. At JPMorganChase, we invest in security professionals who bring expertise, integrity, and a commitment to excellence to everything they do. Join a team where your skills make a real difference every day, and where your career can grow alongside one of the world's most respected financial institutions.

As a Security Officer at JPMorganChase within the Global Security North America Physical Security team, you will play a vital role in maintaining a safe and secure environment across our retail and corporate locations. You will be on the front lines of protecting our employees, clients, and assets — responding to emergencies, managing access, and ensuring the integrity of our facilities. This is an opportunity to bring your security expertise to a global organization that values professionalism, resilience, and service.

Job responsibilities

• Safeguard critical areas and personnel by maintaining a visible, professional security presence across assigned facilities
• Inspect grounds and premises regularly to identify and report potential safety or security risks
• Control and monitor access to buildings, ensuring only authorized individuals enter secured areas
• Manage alarms and lead emergency response efforts in accordance with established protocols
• Conduct counter-surveillance activities to detect and deter potential threats
• Report fire and safety hazards promptly and coordinate with appropriate response teams
• Defuse difficult or escalating situations using sound judgment and de-escalation techniques
• Support special event security and executive protection operations as assigned
• Maintain all required certifications and annual security clearances to ensure ongoing compliance

Required qualifications, capabilities, and skills

• Active State Security Guard License
• Current CPR, AED, and First Aid certification
• Certificate of Fitness for Citywide Fire Guard for Impairment (F-01) — Fire Watch Certification
• Working knowledge of critical infrastructure security operations, alarm management, technical security systems, and mobile communications
• Ability to meet the physical requirements of the role, including corrected vision of at least 20/50 and the ability to hear and understand normal conversation at a distance of 10 feet
• Excellent verbal and written communication skills with a strong customer and client service orientation
• Professional appearance and adherence to personal hygiene and grooming standards

Preferred qualifications, capabilities, and skills

• Experience with incident reporting applications and integrated security platforms
• Training in fire safety and crime prevention
• Associate degree or U.S. Military background with honorable discharge
• Minimum of five years of prior experience as a Security Officer
• Familiarity with corporate or financial institution security environments

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Global Security (GS) team protects the firm’s people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.

Join a world-class security team protecting people, assets, and facilities across North America.