Global Security - Critical Facility Security Officer

JPMorgan Chase; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase seeks a diligent Security Officer to protect people, property and information across retail and corporate locations in North America. You will respond to emergencies, manage access, and support incident response with professional presence and safety discipline.

Ideal candidates have a valid State Security Guard License, CPR/First Aid, Fire Watch certification, and experience with security systems. A proactive, customer-focused approach and strong communication are essential.

Qualifications

• Active State Security Guard License.
• Current CPR, AED, and First Aid certification.
• Certificate of Fitness for Citywide Fire Guard for Impairment (F-01) - Fire Watch Certification.
• Working knowledge of critical infrastructure security operations, alarm management, technical security systems, and mobile communications.
• Ability to meet the physical requirements of the role, including corrected vision of at least 20/50 and hearing/communication at 10 feet.
• Excellent verbal and written communication skills with a strong customer and client service orientation.
• Professional appearance and adherence to personal hygiene and grooming standards.

Responsibilities

• Safeguard critical areas and personnel by maintaining a visible, professional security presence across assigned facilities
• Inspect grounds and premises regularly to identify and report potential safety or security risks
• Control and monitor access to buildings, ensuring only authorized individuals enter secured areas
• Manage alarms and lead emergency response efforts in accordance with established protocols
• Conduct counter-surveillance activities to detect and deter potential threats
• Report fire and safety hazards promptly and coordinate with appropriate response teams
• Defuse difficult or escalating situations using sound judgment and de-escalation techniques
• Support special event security and executive protection operations as assigned
• Maintain all required certifications and annual security clearances to ensure ongoing compliance

Skills

Active Security License

CPR/AED/First Aid

Fire Guard F-01 Fire Watch

Security systems knowledge

Physical fitness ability

Communication skills

Professional appearance

Incident reporting applications

Integrated security platforms

Education

Associate degree or U.S. Military background

Job description

There's nothing more important than the safety of our people, clients, and communities - and that's exactly what you'll help protect. At JPMorganChase, we invest in security professionals who bring expertise, integrity, and a commitment to excellence to everything they do. Join a team where your skills make a real difference every day, and where your career can grow alongside one of the world's most respected financial institutions.

As a Security Officer at JPMorganChase within the Global Security North America Physical Security team, you will play a vital role in maintaining a safe and secure environment across our retail and corporate locations. You will be on the front lines of protecting our employees, clients, and assets - responding to emergencies, managing access, and ensuring the integrity of our facilities. This is an opportunity to bring your security expertise to a global organization that values professionalism, resilience, and service.

Job responsibilities

• Safeguard critical areas and personnel by maintaining a visible, professional security presence across assigned facilities
• Inspect grounds and premises regularly to identify and report potential safety or security risks
• Control and monitor access to buildings, ensuring only authorized individuals enter secured areas
• Manage alarms and lead emergency response efforts in accordance with established protocols
• Conduct counter-surveillance activities to detect and deter potential threats
• Report fire and safety hazards promptly and coordinate with appropriate response teams
• Defuse difficult or escalating situations using sound judgment and de-escalation techniques
• Support special event security and executive protection operations as assigned
• Maintain all required certifications and annual security clearances to ensure ongoing compliance

Required qualifications, capabilities, and skills

• Active State Security Guard License
• Current CPR, AED, and First Aid certification
• Certificate of Fitness for Citywide Fire Guard for Impairment (F-01) - Fire Watch Certification
• Working knowledge of critical infrastructure security operations, alarm management, technical security systems, and mobile communications
• Ability to meet the physical requirements of the role, including corrected vision of at least 20/50 and the ability to hear and understand normal conversation at a distance of 10 feet
• Excellent verbal and written communication skills with a strong customer and client service orientation
• Professional appearance and adherence to personal hygiene and grooming standards

Preferred qualifications, capabilities, and skills

• Experience with incident reporting applications and integrated security platforms
• Training in fire safety and crime prevention
• Associate degree or U.S. Military background with honorable discharge
• Minimum of five years of prior experience as a Security Officer
• Familiarity with corporate or financial institution security environments