Global Security and Travel Operations Associate

Vital Strategies

New York (NY)

On-site

USD 60,000 - 70,000

Full time

14 days+

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Job summary

Vital Strategies seeks a Global Security and Travel Operations Associate to join our New York office on a full-time basis. This early-career role coordinates travel operations, duty of care, vendor management, and financial administration to keep global programs running smoothly as teams travel worldwide.

The position offers exposure to international operations and cross-functional collaboration. You'll work closely with the Deputy Director, Global Safety, Security & Travel, and Operations

Qualifications

Bachelor’s degree preferred
2+ years in operations, travel, or logistics
Experience in international programs or NGOs is a plus
Strong organizational skills and attention to detail
Analytical mindset with problem-solving and process improvement
Strong interpersonal and cross-cultural collaboration
Proficiency with MS Office and SharePoint

Responsibilities

Support day-to-day administration of the global travel program.
Assist duty of care responsibilities and travel data tracking.
Coordinate itinerary tracking and maintain records.
Provide after-hours support during significant travel movements.
Analyze travel spend and prepare dashboards for decisions.
Perform monthly reconciliation and coordinate with travelers and vendors.
Process travel program invoices and flag discrepancies.
Support onboarding and SOP updates.
Contribute to process improvements and traveler experience.

Skills

Global operations

Travel coordination

Attention to detail

Problem solving

Interpersonal skills

Cross-cultural collaboration

Organizational skills

MS Office

Process improvement

Team collaboration

Education

Bachelor’s degree preferred

Tools

Excel

Outlook

Word

PowerPoint

SharePoint

Job description

Job Brief

Global Security and Travel Operations Associate

Vital Strategies is a global public health organization. Our programs strengthen public health systems and address the world’s leading causes of illness, injury, and death. We currently work in more than 80 countries, supporting data-driven decision-making in government, advancing evidence-based public health policies, and mounting strategic communication campaigns. Vital Strategies’ priorities are driven by the greatest potential to improve and save lives. They include noncommunicable disease prevention, tobacco control, road safety, food policy, environmental health, and data for health. Our programs are concentrated in low- and middle-income countries and cities in Africa, Latin America, Asia and the Pacific. Please visit our website at www.vitalstrategies.org to find out more about our work.

We believe our programs are strengthened when they are developed and supported by people with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We welcome applications from people of all backgrounds and do not discriminate on the basis of race, color, religion or creed, gender, national origin, ancestry, actual or perceived age, physical or mental disability, veteran or military status, marital status, sexual orientation or any other basis protected by local, state, or federal laws. As such, our commitment is to promote equal employment opportunities (EEO) for those seeking employment.

Job Purpose:

The Global Security and Travel Operations Associate supports the organization’s global travel, safety, and security programs by coordinating travel operations, business processes, vendor administration, and operational activities that help enable colleagues to work safely around the world. The Associate plays an important role in the team by supporting travel operations, business processes, financial administration, and continuous improvement initiatives.

The Global Security and Travel Operations Associate reports to the Deputy Director, Global Safety, Security & Travel, and works closely with the Operations Officer on the day-to-day administration of the organization's global travel program. This is an early-career opportunity for someone looking to build a career in global operations, international travel, and organizational safety. The role offers broad exposure to travel management, duty of care, vendor management, and cross-functional collaboration across an international organization.

We're looking for someone who is curious, detail-oriented, enjoys solving problems, and wants to grow into a career in global operations.

This is a full-time position based in our New York office, where a hybrid, 2-day-per-week office schedule is in place. We offer highly competitive compensation and comprehensive benefits. The salary range for this position is $60,000 to $70,000 USD.

Duties and Responsibilities:

Travel & Duty of Care Support -

Support the day-to-day administration of the organization’s global travel program, ensuring travel requests, approvals, documentation, and operational processes are completed accurately and efficiently.
Support the organization's duty of care responsibilities for personnel traveling globally, including tracking travel data, supporting compliance with organizational travel and safety requirements, and maintaining non-agency travel information.
Coordinate itinerary tracking and travel documentation across the organization, maintaining accurate, up-to-date records.
Provide occasional after-hours operational support during significant travel movements, particularly for group travel.
Analyze travel spend, volume, and compliance data to prepare reports (e.g., monthly/quarterly dashboards) supporting operational decision making.

Vendor & Financial Administration -

Perform monthly reconciliation of corporate travel card activity, investigating discrepancies, and coordinating with travelers, Finance, and vendors to ensure timely resolution.
Coordinate monthly reconciliation of global travel accounts across various travel agencies and transportation vendors.
Process and track payments for travel management companies (TMCs), security service providers, and transportation vendors, ensuring accurate coding and timely close-out for each billing cycle.
Assist in supporting travel program invoices and flagging discrepancies.

General Operations Support -

Support operational activities across the organization's global travel and security programs while serving as a key point of coordination for travelers and vendors.
Support special projects and other operational initiatives as assigned, such as SOP updates, pilot program rollouts, or vendor onboarding.
Contribute to the continuous improvement of travel operations by supporting process enhancements and the use of technology to improve efficiency and the traveler experience.

Qualifications:

Education -

Bachelor’s degree preferred

Skills & Abilities -

Strong interest in global operations, international travel, or global travel, safety, and security.
Excellent organizational skills with exceptional attention to detail.
Ability to analyze information, solve problems, and improve processes.
Strong interpersonal skills and ability to collaborate across cultures and departments.
Ability to manage multiple priorities in a fast-paced environment.
Comfort with Microsoft Office (Excel, Outlook, Word, PowerPoint, SharePoint), familiarity with collaboration platforms, and willingness to learn new technologies and automation tools.
Comfort with financial reconciliation, invoice tracking, reporting, and operational systems.
Commitment to inclusion, teamwork, and continuous improvement.

Experience:

Required -

Minimum two years of professional experience in operations, administration, travel, finance, logistics, project coordination, or a related field — including relevant experience from international programs offices, study/work abroad coordination, national or community service programs (e.g., Peace Corps), or humanitarian/INGO internships.

Preferred -