Global Salesforce Product Owner: Platform Strategy & Adoption

USP Brand; Rockville (MD); On-site; USD 120,000 - 171,000; Full time

Benefits offered by this job

Company-paid time off

Comprehensive healthcare

Retirement savings

Job summary

USP, the U.S. Pharmacopeial Convention, seeks a Salesforce Product Owner to drive strategic direction for our Salesforce platform and align it with enterprise goals.

You will manage the product roadmap, translate business needs into epics, and ensure adoption across Sales, Service, Marketing, and global teams. Ideal candidates have 7+ years in CRM product ownership, strong Salesforce expertise, and experience with Agile/Scrum, Jira, and cross‑regional governance.

Qualifications

• Bachelor’s degree in engineering, information systems, or related field.
• 7+ years in CRM product ownership or program management, specifically with Salesforce.
• Proven ability to manage complex projects and lead cross-functional teams.
• Experience with SDLC methodologies with agile and Jira.
• Experience in life sciences or other regulated enterprise environments preferred.
• Demonstrated ability to work in US hours.

Responsibilities

• Define and evolve the strategic vision and roadmap for the Salesforce platform aligned to enterprise goals.
• Translate business requirements into epics, user stories, and acceptance criteria.
• Prioritize the backlog based on business impact and regional needs.
• Lead Agile ceremonies and coordinate cross-functional teams.

Skills

Salesforce

CRM Product Ownership

Agile/Scrum

Stakeholder Management

Data-driven decisions

Education

Bachelor’s degree in engineering/Information Systems

PMP certification (plus)

Master’s degree (plus)

Tools

Jira

MuleSoft

Informatica

Pardot

Data Cloud

Job description

USP, the U.S. Pharmacopeial Convention, seeks a Salesforce Product Owner to drive strategic direction for our Salesforce platform and align it with enterprise goals.

You will manage the product roadmap, translate business needs into epics, and ensure adoption across Sales, Service, Marketing, and global teams. Ideal candidates have 7+ years in CRM product ownership, strong Salesforce expertise, and experience with Agile/Scrum, Jira, and cross‑regional governance.