Global Sales Performance & Operations Leader

Shift Technology; Boston (MA); Hybrid; USD 190,000 - 250,000; Full time

Benefits offered by this job

Flexible remote and hybrid working

Competitive salary + incentives

Learning and development opportunities

Generous PTO and holidays

Job summary

Shift Technology is seeking a high-urgency, commercially minded Global Head of Sales Performance & Operations to drive discipline across the global sales organization.

This leader will partner with the CRO and Heads of Market to optimize pipeline, forecasting, and execution in a complex enterprise environment, spanning long cycles and multi-stakeholder deals. Hybrid in Boston or fully remote in Eastern or Central US time zones.

Qualifications

• 8+ years in Sales Leadership, Sales/Revenue Operations in enterprise B2B SaaS with at least 3+ years managing global operational teams.

Responsibilities

• Drive high-frequency pipeline inspection rhythms, rigorously questioning stage qualification, deal momentum, and close-date accuracy across long sales cycles.
• Own quota allocation, capacity planning, and territory design tied to pipeline generation and immediate revenue capture.
• Architect incentive compensation and SPIFF structures to reward top performers and align with strategic objectives.
• Enforce strict usage of our GTM tech stack (Salesforce), streamline quote-to-cash workflows, and deliver real-time dashboards to leadership.

Tools

Salesforce

Clari

Gong

Job description

Shift Technology is seeking a high-urgency, commercially minded Global Head of Sales Performance & Operations to drive discipline across the global sales organization.

This leader will partner with the CRO and Heads of Market to optimize pipeline, forecasting, and execution in a complex enterprise environment, spanning long cycles and multi-stakeholder deals. Hybrid in Boston or fully remote in Eastern or Central US time zones.