Global Sales Ops Lead

USLA BioLegend, Inc.; California (MO); Hybrid; USD 55,000 - 69,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401k with match

Paid Time Off

Parental Benefits

Stock Purchase Plan

Job summary

Revvity is looking for a Global Sales Operations Lead to supervise a remote team of Sales Ops Representatives while supporting Field Application Scientists and distributors. The role balances leadership duties (60%) with hands-on operational work (40%), serving as the backbone linking field sales, purchasing, and internal units.

The ideal candidate has 5+ years in sales operations, CRM/ERP experience, and a bachelor’s degree. This is a fully remote position supporting US/CA operations.

Qualifications

• Bachelor’s degree in a relevant field.
• 5+ years in sales operations or related coordination role within a B2B environment.
• 3-5 years of direct supervisory experience managing operational teams.
• 3-5 years of experience with CRM systems (Salesforce) and ERP platforms.

Responsibilities

• Lead 3-5 remote Global Sales Operations Representatives with day-to-day supervision.
• Provide hands-on support to Field Application Scientists and international distributors.
• Maintain CRM/ERP data accuracy and generate reports for leadership.
• Generate complex quotations and proposals for strategic accounts.

Skills

Leadership

CRM (Salesforce)

ERP systems

Remote team management

Business communications

Education

Bachelor’s degree

Tools

Salesforce

ERP software

Job description

Job TitleGlobal Sales Ops Lead Location(s)US Remote - CA

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health. Find your future at Revvity

Job Summary

This working supervisor role provides daily leadership and management to a remote team of Global Sales Operations Representatives while maintaining hands-on involvement in supporting Field Application Scientists (FAS). The position requires strong day-to-day team management (approximately 60%) combined with direct operational support (approximately 40%), ensuring both effective team performance and practical understanding of frontline workflows. This role serves as the operational backbone connecting field sales teams, purchasing channels, and internal business units.

Essential Functions

• Daily Team Management & Leadership (60%) Provide daily supervision, coaching, and performance management to 3-5 remote Global Sales Operations Representatives Monitor daily team activities, response times, and service quality to ensure timely support of Field Application Scientists and international distributors. Distribute and balance workload across the remote team based on capacity, complexity, and individual development needs. Serve as immediate escalation point for urgent customer issues, field requests, and operational challenges throughout the day. Make real-time decisions on prioritization and resource allocation to meet business demands. Lead regular team meetings (weekly team and 1:1 meetings) via video conference to align priorities and share updates. Drive continuous process improvement by identifying workflow inefficiencies and implementing practical solutions. Author, update, and enforce Standard Operating Procedures (SOPs) for all sales operations processes. Collaborate actively with CRM team, Customer Service, and Field Teams to maintain accurate CRM/ERP data. Generate business and activity reports for Manager of Global Sales Operations as requested. Foster interdepartmental cooperation and resolve cross-functional conflicts. Partner closely with Manager of Global Sales Operations on strategic initiatives and operational planning
• Direct Operational Support (40%) Generate complex product quotations and business proposals for strategic accounts. Coordinate requirements and logistics for high-value or complex orders. Provide hands‑on support during peak periods, team absences, or urgent situations. Manage critical sample requests, inventory reviews, and new customer vetting. Support promotion implementation and reporting. Maintain customer activities in Salesforce and pull order and inventory data from ERP system. Conduct special research projects and handle ad‑hoc requests from leadership

Basic Qualifications

• Bachelor’s degree
• 5+ years in sales operations, customer support, or related coordination role within a B2B environment
• 3-5 years of direct supervisory experience managing operational teams.
• 3-5 years of experience with CRM systems (Salesforce required) and ERP platforms.

Preferred Qualifications

• Advanced Microsoft Office skills (Excel, PowerPoint, Word, Outlook)
• Experience with remote collaboration tools (Teams, Zoom, Slack, or similar)
• Strong database management and data accuracy practices
• Ability to generate business reports and analyze operational metrics.
• Proven success managing remote/distributed teams with demonstrated ability to build engagement and accountability without physical presence.
• Experience supporting field sales teams.
• Skilled at leveraging technology (video conferencing, collaboration tools, messaging platforms) to maintain team cohesion.
• Bachelor’s degree (Scientific/Business focus preferred) Based in San Diego, CA area for easy access to BioLegend headquarters.
• Experience in life sciences, diagnostics, or biotechnology industry

Work Environment & Physical Demands

While performing the duties of this job, the employee regularly works in an office setting. Occasional exposure to a laboratory and warehouse environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

Pay & Compensation

The pay range for this full‑time position is a salary $40.00 – $50.00 USD an hour. This range reflects the minimum and maximum target for a new hire in this position. The pay offered to the successful candidate will take into account internal equity, work location, and additional factors, including job‑related skills, experience, and relevant education or training. #LI-MB1

What do we offer?

• Medical, Dental, and Vision Insurance Options
• Life and Disability Insurance
• Paid Time-Off
• Parental Benefits
• Compassionate Care Leave
• 401k with Company Match
• Employee Stock Purchase Plan
• Learn more about Revvity’s benefits by visiting our Bswift page. Log‑In instructions are provided towards the bottom of the Bswift page.

*For benefit‑eligible roles only. Part‑time and temporary roles may not be eligible for all benefits listed.

Equal Opportunity Statement

Revvity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic or status protected by applicable federal, state, and/or local laws. If you are an applicant with a disability that requires reasonable accommodation to complete any part of the application process or are limited in the ability—or unable to use—the online application system and need an alternative method for applying, you may contact [e-mail].

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health. Find your future at Revvity