Global Sales Operations Analyst

Convergint; Illinois; Remote; USD 71.000 - 107.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision Plan

401K Matching Plan

Paid Time Off 13+ days

Tuition reimbursement

Vehicle reimbursement or company car

Zusammenfassung

Convergint seeks a Global Sales Operations Analyst to optimize worldwide sales operations, partner management, and growth initiatives. You’ll analyze sales performance, identify opportunities, and drive process improvements across global teams.

The role emphasizes CRM governance, data integrity, and revenue visibility, with a focus on standardized processes and robust reporting. Remote-friendly position with a competitive salary range.

Qualifikationen

• Bachelor’s degree in business, Sales Operations, Marketing, or related field, or equivalent experience.
• 5+ years in Global Sales Operations with proven performance in CRM governance and pipeline management.
• Experience improving forecasting, revenue visibility, and partner programs.

Aufgaben

• Serve as subject matter expert for CRM governance and data integrity.
• Evaluate pipeline quality, forecast accuracy, and account planning processes.
• Establish and improve CRM standards, governance, and reporting across global sales teams.
• Analyze sales execution metrics and recommend operational improvements to strengthen forecasting and revenue visibility.
• Manage governance for strategic partner programs and measure engagement effectiveness.

Kenntnisse

CRM governance

Forecast accuracy

Pipeline visibility

Data analysis

Stakeholder management

Ausbildung

Bachelor’s degree in business or related field

Tools

CRM systems

Jobbeschreibung

Build a career where values meet worldwide opportunity.Job Description: Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Global Sales Operations Analyst to join our amazing culture. The Global Sales Operations Analyst serves as a strategic business operations partner responsible for optimizing global sales operations, partner management, and line-of-business (LOB) growth initiatives. The role exercises independent judgment in analyzing sales performance, identifying operational opportunities, recommending process improvements, and driving execution across global sales teams. As the Global Sales Operations Administrator, you are a part of a dynamic team that allows you to grow as Convergint grows.For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.Who You AreYou have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Global Sales Operations Analyst.Who We AreWith 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.What you’ll do with “Our Training and Your Experience”Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.Serve as the subject matter expert for CRM governance, ensuring data integrity while identifying trends, risks, and opportunities requiring leadership attention.Evaluate pipeline quality, forecast accuracy, and account planning processes, recommending improvements that enhance sales effectiveness and operational performance.Establish, monitor, and continuously improve CRM standards, governance, and reporting practices across global sales organizations.Analyze sales execution metrics and recommend operational improvements that strengthen forecasting, pipeline management, and revenue visibility.Manage operational governance for strategic partner programs by evaluating engagement effectiveness, identifying performance trends, and recommending actions that strengthen partner relationships.Influence stakeholders across global teams to drive adoption of standardized business processes and best practices.Exercises independent judgment in evaluating business data, operational priorities, and partner performance.Makes recommendations regarding sales processes, CRM governance, reporting methodologies, and business operations.Prioritizes work independently while balancing competing business demands with minimal supervision.What You’ll NeedForecast accuracy and CRM data integrity.Improved pipeline visibility and governance.Partner performance and ROI improvement.Operational efficiencies implemented.Stakeholder satisfaction and adoption of business processes.Company BenefitsConvergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:10 Company Holidays and Paid Time Off starting at 13 days annuallyFun & Laughter Day OffMedical, Dental & Vision PlanLife insurance & Disability PlanWellness Program401K Matching PlanColleague Assistance ProgramTuition reimbursementCompetitive salary and compensation planVehicle reimbursement plan or company vehicleCorporate Social Responsibility DayCell phone reimbursement (if applicable)Paid parental leaveRequirements:Preferred: Bachelor’s degree in business, Sales Operations, Marketing, or related field, or equivalent experience.Minimum Experience: 5+ years in Global Sales OperationsConvergint is an Equal Opportunity Employer.Visit our Convergint careers site to learn more about the company and the exciting opportunities available.Anticipated Salary: $71,379.00 to $107,120.00 USDPlease note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant..This posting is expected to remain open until 11/09/26#LI-RemoteConvergint is an Equal Opportunity Employer.Visit our Convergint careers site to learn more about the company and the exciting opportunities available. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.