Global Sales Coordinator

Kanishk Aluminium India Limited; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in the aluminium extrusion industry is seeking a Global Sales Coordinator to enhance their sales operations while managing customer interactions. This role offers an exciting opportunity to work from home, coordinate with domestic and international clients, and support the sales team in achieving targets and exploring new business avenues.

Qualifications

• Graduate in Commerce, Business, Marketing, or related field.
• Prior experience in sales coordination or export support is preferred.
• Strong English communication skills both written and verbal.

Responsibilities

• Coordinate and track global/domestic sales orders, quotations, and dispatches.
• Act as the central point of contact for international dealers and clients.
• Track monthly/quarterly international sales targets vs actuals.

Skills

English communication skills

Sales coordination

Export support

Client servicing

Organizational skills

Multitasking

Education

Graduate in Commerce, Business, Marketing

Tools

MS Office

CRM systems

Job description

Job Title: Global Sales Coordinator

Location: Work from Home
Company: Kanishk Aluminium India Limited
Industry: Aluminium Extrusion & Aluminium System Doors and Windows
Work Type: Full-time, Remote
Reports to: Senior Sales & Management Team

Role Overview

We are looking for a proactive and detail-oriented Global Sales Coordinator to manage and strengthen our sales operations. This role includes coordinating with domestic customers for aluminium extrusion and system doors/windows sales and generating new international export leads while ensuring smooth communication and follow-ups.

Key Responsibilities:

1. Sales Operations Management

• Coordinate and track global / domestic sales orders, quotations, and dispatches
• Maintain sales database and order status dashboards
• Generate new international leads through platforms like LinkedIn, email campaigns, industry directories, etc.
• Follow up with production/logistics teams for timely deliveries
• Ensure accurate documentation for exports (invoice, packing list, etc.)

2. Dealer & Distributor Support

• Act as central point of contact for international dealers and clients
• Assist in onboarding new dealers (documentation, product training coordination)
• Support dealers with pricing, sample dispatches, and promotional material
• Maintain and update global dealer contact lists and sales performance

3. Communication & Coordination

• Liaise between sales heads, factory, logistics, and finance
• Regular follow-ups with existing customers (B2B, architects, dealers, fabricators) for repeat orders, payments, and dispatch status.
• Schedule and track meetings, calls, and product demos with international clients
• Support regional sales heads with customized proposals and brochures
• Ensure prompt communication of product availability and new launches

4. Reporting & Forecasting

• Track monthly/quarterly international sales targets vs actuals
• Create MIS reports for leadership on global sales performance
• Assist in preparing sales forecasts based on dealer pipeline and regional inputs
• Highlight risks and delays in global order processing

5. Market Intelligence

• Collect competitor pricing and product data in global markets
• Track global aluminium pricing trends and trade regulations
• Maintain knowledge repository on customer preferences, compliance needs, and country-specific certifications

6. Support Marketing Initiatives

• Coordinate international trade shows/expo participation
• Support social media and marketing campaigns with content inputs
• Help localize catalogues and promotional materials for different geographies
• Maintain inventory of branding material and coordinate dispatch to dealers

7. CRM and Documentation

• Update customer interactions and leads in CRM
• Ensure all client documentation (MOUs, NDAs, PO records) is properly archived
• Follow up on pending quotations and sales pipeline

Requirements

• Graduate in Commerce, Business, Marketing, or related field.
• Prior experience in sales coordination, export support, or client servicing is preferred.
• Strong English communication skills both written and verbal.
• Working knowledge of MS Office and email communication tools.
• Familiarity with CRM systems or client databases is a plus.
• Basic understanding of aluminium products (extrusion/system windows) is an added advantage.
• Ability to multitask, self-manage, and follow up regularly and professionally.

Personal Qualities

• Clear communicator
• Organized and responsible
• Quick learner
• Friendly and polite
• Confident and trustworthy
• Self-motivated

Compensation

As per experience and industry standards. Performance incentives applicable for new business conversion.