Global Regulatory Operations Lead

Airbnb, Inc.; London (KY); On-site; USD 126,000 - 145,000; Full time

Benefits offered by this job

Bonus eligibility

Equity

Employee Travel Credits

Job summary

Airbnb, Inc. is seeking a Regulatory Operations Lead within the Cities team to advance scalable regulatory programs across multiple jurisdictions. You will guide strategy, build operational processes, and mentor a high-performing team to meet evolving legal requirements.

This role emphasizes collaboration with senior leadership, cross-functional partners, and proactive compliance solutions, with a focus on quality, efficiency and scalable growth for Airbnb globally.

Qualifications

• 10+ years of experience in regulatory operations, legal/policy compliance, consulting, project management, or related fields.
• Strong team management skills and the ability to coach and mentor direct reports.
• Ability to navigate ambiguity and lead multiple projects in a fast-paced and complex regulatory environment.
• Experience building scalable technical solutions and processes to mitigate regulatory risks.
• Experience designing and operationalizing regulatory workflows.
• Exceptional communication skills, with the ability to articulate complex regulatory information as applicable and required for varied audiences.
• Comfortable and skilled at regularly interfacing with, influencing and being a thought partner to senior management to inform strategy and decision-making, yielding positive outcomes.
• Strong stakeholder management and influencing skills, with a track record of aligning cross-functional teams to achieve business objectives.

Responsibilities

• Lead the strategic development and execution of highly scalable regulatory programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership.
• Lead end-to-end execution of complex regulatory programs, ensuring measurable outcomes, sustainable operations, and readiness to meet evolving legal requirements while ensuring Airbnb’s obligations are met with excellence.
• Manage a high performing team of individuals responsible for strategy and regulatory operations.
• Translate emerging regulatory trends into actionable business strategies for senior leadership.
• Partner with cross-functional technical partners to design solutions that enable proactive, automated compliance solutions.
• Identify and lead resolution of regulatory risks or incidents, coordinating with legal and policy counterparts to develop mitigation and escalation strategies.
• Influence cross-functional roadmaps and corporate strategy through deep expertise in regulatory frameworks.
• Serve as the primary liaison and operational architect for your jurisdictions, establishing operational rhythms and ensuring alignment among cross-functional stakeholders while maintaining comprehensive project documentation.
• Drive high-impact strategic projects aimed at enhancing efficiency and effectiveness while also aligning with broader business goals.
• Lead the strategic development and execution of scalable regulatory products and programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership.
• Analyze data by running queries and creating dashboards to identify trends, surface anomalies, and perform the necessary investigation

Skills

Regulatory ops

Team leadership

Cross-functional

Regulatory strategy

Regulatory workflows

Data dashboards

Stakeholder mgmt

Communication

Ambiguity handling

Project management

Job description

Airbnb, Inc. is seeking a Regulatory Operations Lead within the Cities team to advance scalable regulatory programs across multiple jurisdictions. You will guide strategy, build operational processes, and mentor a high-performing team to meet evolving legal requirements.

This role emphasizes collaboration with senior leadership, cross-functional partners, and proactive compliance solutions, with a focus on quality, efficiency and scalable growth for Airbnb globally.