Global Quality Control Specialist - CPG & CAPA

System One; Ontario (CA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

401(k) plan

Life insurance

Voluntary plans

Job summary

System One is seeking a Quality Control Specialist in Ontario, CA to serve as the quality liaison between U.S. teams, global suppliers, and manufacturing partners.

This individual will help ensure consumer products meet quality, safety, and performance expectations from initial sampling through full production while driving continuous improvement initiatives that enhance customer satisfaction. The role requires a Bachelor's degree in a related field and experience in CPG and supplier quality

Qualifications

• Root cause analysis and problem-solving skills are required.
• Experience with Consumer Packaged Goods (CPG) and supplier quality management is preferred.
• Proficiency with Microsoft Office applications is expected.
• Industry experience with third-party inspection organizations is a plus.
• Bilingual English/Mandarin language skills are preferred.

Responsibilities

• Serve as the critical quality liaison between U.S. teams, global suppliers, and manufacturing partners to ensure consumer products meet quality, safety, and performance expectations from initial sampling through full production.
• Review global quality control inspection reports and recommend corrective and preventive actions (CAPA).
• Coordinate pre-production, in-process, and final product inspections.
• Evaluate product samples, packaging, labeling, safety, and functionality requirements.
• Investigate customer complaints and perform root cause analysis.
• Monitor supplier quality performance and identify trends for improvement.
• Maintain quality records, compliance documentation, and performance metrics.
• Collaborate with internal and external stakeholders to ensure quality standards are met.

Skills

Root cause analysis

Problem solving

MS Office

Supplier quality

CPG experience

Bilingual EN/Mandarin

Education

Bachelor’s degree in QA/SC/Manufacturing

Job description

System One is seeking a Quality Control Specialist in Ontario, CA to serve as the quality liaison between U.S. teams, global suppliers, and manufacturing partners.

This individual will help ensure consumer products meet quality, safety, and performance expectations from initial sampling through full production while driving continuous improvement initiatives that enhance customer satisfaction. The role requires a Bachelor's degree in a related field and experience in CPG and supplier quality