Global QMS Leader for High-Performance Cooling

JETCOOL Technologies Inc.; Littleton (MA); On-site; USD 110,000 - 150,000; Full time

Job summary

JetCool Technologies Inc. in Littleton, MA, is seeking a Quality Manager to lead product and process quality for all JetCool offerings.

You will design and implement a total QMS, collaborate with global suppliers, and drive quality across the supply chain from design through field deployment. The role emphasizes NPI involvement, root-cause analysis, and data-driven decisions in a fast-paced startup-like environment.

Qualifications

• 4-year college degree; masters preferred.
• Minimum of 7–10 years of relevant industry experience.
• Experience with fluid-mechanical systems and pumps.
• Proven track record building QMS with global suppliers.
• Experience with PLM and ERP systems.
• Experience as primary contact for field quality issues.
• Ability to convert quality data into actionable information.
• Collaboration with Design Engineering, Manufacturing and external partners.

Responsibilities

• Develops, implements, and coordinates product assurance programs to prevent and eliminate defects.
• Leads creation of a comprehensive QMS system with quality metrics and trends across supply chain.
• Validates in-factory quality tools with suppliers and integrates data into JetCool QC methods.
• Performs on-site quality audits at key suppliers and ensures compliance with standards.
• Supports NPI development with Design Engineering to embed Design for Quality.
• Investigates field return quality issues and drives root cause actions.
• Establishes SPC measurement methods to track quality performance.
• Serves as the central contact for internal and external quality issues across the supply chain.

Skills

Quality management

QMS implementation

Statistical process control

PLM experience

ERP experience

Supplier quality

Root cause analysis

Data collection tools

Education

Bachelor's degree

Master's degree

Tools

PLM

ERP

Data collection tools

Job description

JetCool Technologies Inc. in Littleton, MA, is seeking a Quality Manager to lead product and process quality for all JetCool offerings.

You will design and implement a total QMS, collaborate with global suppliers, and drive quality across the supply chain from design through field deployment. The role emphasizes NPI involvement, root-cause analysis, and data-driven decisions in a fast-paced startup-like environment.