Global QA Lead - Quality & Delivery Excellence

PradeepIT Consulting Services Pvt Ltd; Lead (SD); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading IT consulting firm in South Dakota is seeking a professional to oversee quality management and service delivery. The role entails managing client relationships, handling disputes, and ensuring compliance with quality standards. Ideal candidates will have strong problem-solving skills and the ability to perform under pressure. Join a people-first organization committed to connecting globally and working with cutting-edge technology.

Qualifications

• Ability to establish strong client relationships.
• Ability to handle disputes.
• Ability to manage multiple stakeholders.
• Ability to meet deadlines.
• Ability to perform under pressure.

Responsibilities

• Analyze and solve moderately complex problems.
• Create new solutions, leveraging existing methods.
• Understand strategic direction set by senior management.
• Interact with direct supervisor and peers.

Skills

Client relationship management

Dispute resolution

Stakeholder management

Deadline management

Performance under pressure

Job description

A leading IT consulting firm in South Dakota is seeking a professional to oversee quality management and service delivery. The role entails managing client relationships, handling disputes, and ensuring compliance with quality standards. Ideal candidates will have strong problem-solving skills and the ability to perform under pressure. Join a people-first organization committed to connecting globally and working with cutting-edge technology.