Global QA Director: AI-Driven Quality & Release Excellence

Acronis; United States; Remote; USD 233,000 - 300,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement plan with company

Job summary

Acronis is seeking a Senior Director of Quality Assurance to define and lead the global quality strategy across the product portfolio. This role provides dotted-line leadership to ~150 QA and Automation QA engineers across 10 product teams.

It drives AI-enabled testing, modernization of QA capabilities, and a culture of efficiency and innovation. The Senior Director will prepare executive-level quality reports and dashboards for C-level leadership, contributing to release readiness, risk

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 10+ years of QA, Quality Engineering, or Software Testing experience.
• 7+ years in QA leadership roles with responsibility across multiple products and global teams.
• Experience with automation frameworks, CI/CD pipelines, and modern SDLC practices.
• Proven ability to lead in a matrixed/dotted-line environment.
• Demonstrated experience with AI-assisted testing or ML-driven quality tools.
• Strong communication and collaboration skills across technical and business functions.
• Passion for quality, innovation, efficiency, and continuous improvement.
• Experience preparing and presenting reports and insights to C-level executives.

Responsibilities

• Develop and maintain a unified quality strategy aligned with organizational and product goals.
• Define QA standards, processes, tools, and governance mechanisms across all product lines.
• Lead quality improvement initiatives, audits, and transformation programs.
• Drive the adoption of AI/ML-based quality, testing, and risk assessment tools.
• Champion a culture of innovation, experimentation, and continuous improvement.
• Define, track, and report key quality metrics including defect rates, release stability, automation effectiveness, and customer-reported issues.
• Prepare executive-level reports and dashboards for C-level leadership.
• Provide dotted-line leadership to ~150 QA/AQA professionals across 10 distributed product teams.
• Mentor QA managers, leads, and senior engineers, fostering talent development and capability growth.
• Build a competency framework emphasizing automation, AI literacy, and modern testing disciplines.
• Promote collaboration and best-practice adoption across globally distributed teams.
• Instill an efficiency-first mindset and passion for quality, innovation, and customer value.
• Oversee functional, regression, integration, performance, security, and automated testing practices.
• Advance automation strategies to support CI/CD pipelines and modern engineering delivery models.
• Support risk-based test planning and strategic testing for complex, multi-product environments.
• Lead integration of AI-assisted testing, generative AI tools, intelligent automation, and predictive quality insights.
• Introduce tools and technologies that improve test effectiveness, coverage, and speed.
• Ensure continuous learning and adaptation to emerging QA technologies, tools, and industry trends.
• Ensure alignment on release criteria, quality gates, and readiness standards across product teams.
• Partner with Engineering and Product to improve release stability, predictability, and performance.
• Oversee defect detection mechanisms and provide visibility into quality risks throughout the SDLC.
• Participate in critical release reviews, escalations, and post-release evaluations.
• Utilize AI tools and analytics to enhance release risk assessment and decision-making.
• Ensure timely communication of risks, priorities, and release readiness to senior leadership.
• Work with Product Management to ensure requirements are testable and quality expectations are defined.
• Collaborate with Customer Support and Customer Success to resolve customer-found issues efficiently and sustainably.
• Partner with Sales, Pre-Sales, and Services teams during escalations or customer-critical engagements.
• Communicate quality risks, priorities, and metrics to stakeholders and executive leadership.
• Identify cross-functional opportunities for automation, AI-enabled improvements, and operational efficiency.
• Strengthen customer retention and competitive positioning through improved product quality and reliability.

Skills

QA leadership

AI testing

Automation frameworks

CI/CD pipelines

Matrix leadership

Education

Bachelor's degree in CS/Engineering

Tools

CI/CD tools

AI tooling

Job description

Acronis is seeking a Senior Director of Quality Assurance to define and lead the global quality strategy across the product portfolio. This role provides dotted-line leadership to ~150 QA and Automation QA engineers across 10 product teams.

It drives AI-enabled testing, modernization of QA capabilities, and a culture of efficiency and innovation. The Senior Director will prepare executive-level quality reports and dashboards for C-level leadership, contributing to release readiness, risk